About Conexiom:
Conexiom is the only SaaS platform that transforms emailed Sales Orders and Invoices from customers and suppliers into fast, accurate digital transactions with 100% accuracy across quote-to-cash and procure-to-pay processes. Leading manufacturers and distributors, including 16 of the top 20 industrial distributors, rely on Conexiom to win and retain more customers through a best-in-class order fulfillment experience, provide transparency for regulatory compliance, and become the employer of choice in a tight labor market. Conexiom is based in Vancouver, British Columbia, and has offices in Kitchener, Ontario; and London, England. Visit Conexiom.com.
Conexiom embraces diversity and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are working to ensure that the profile of our staff reflects the profile of the communities we work in and serve. For that reason, we seek resumes and expressions of interest from a broad and diverse talent pool. Strength comes from the inclusion of diverse perspectives and experiences.
Responsibilities:
Generate and send subscription renewal invoices in accordance with internal policies and procedures
Communicate with customers to follow up on, collect, and allocate customer payments
Perform customer and partner account reconciliations
Monitor customer account details for non-payments, delayed payments, and other irregularities, report to management weekly
Accurately post customer payments within Maxio and Sage Intacct systems
Research and resolve payment discrepancies, processing adjustments as needed
Initiate collections on past-due accounts in accordance with collections policies
Maintain accounts receivable customer files and records in Maxio
Accountable for the accounts receivable email inbox and responding to customer queries in a timely manner, while escalating any items that require additional support.
Generate churn requests for customer cancellations/non-payment, in addition to aiding in the overall churn process
Request PO numbers from customers and input customer invoices into portals as required
Participate in interim audit and annual audit as required
Ad Hoc tasks, as needed.
Qualifications:
1-2 years previous experience
Completion of a bachelor’s degree in commerce or business administration (a major in accounting or finance preferred)
Excellent written and verbal communications skills
Detail oriented with strong organizational, analytical, and problem-solving skills
Ability to learn quickly and adapt to changing demands and priorities
Proficiency in Microsoft Office computer programs (Outlook, Excel, and Word)
Experience in using Maxio and Sage Intacct is an asset
Naturally curious and inquisitive
Why Conexiom?
Impactful Work: Play a pivotal role in transforming how businesses operate on a global scale
Growth Opportunity: Be part of an ambitious company on a rapid growth trajectory, offering numerous opportunities for personal and professional development
Remote Flexibility: Enjoy the flexibility of a semi remote position, allowing you to work from anywhere when you are not in person with customers, meeting with colleagues, or attending industry events.
Inclusive Culture: Join a diverse team of innovative thinkers and doers, committed to fostering an inclusive environment where everyone can thrive
Conexiom is proud to offer equal employment opportunities. If you have a disability or need that requires accommodation at any time during the recruitment process, please let us know.
All official Conexiom communications will only originate from a @conexiom.com email addresses. We do not solicit payments or sensitive personal information during our recruitment process, and all job offers are preceded by interviews.
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