Location: Vaudreuil-Dorion, QC
Schedule: On-site | Sunday to Thursday, 9:00 AM – 6:00 PM (Non-flexible)
XTL Transport is looking for a bilingual Dispatcher to join our dynamic operations team. This role is key to ensuring the smooth coordination of cross-border and domestic deliveries. We're seeking a candidate who is proactive, detail-oriented, and experienced in managing transportation logistics.
Key Responsibilities
Maintain constant communication with drivers via phone and internal chat
Monitor and respond to operational emails in real-time
Manage dispatch operations, including real-time assignment changes and system updates
Coordinate and support cross-border shipments with a working understanding of ACE and ACI processes
Create and manage cross-border documentation (ACE/ACI)
Communicate clearly with drivers performing both domestic and Canada–US cross-border deliveries
Interact with US-bound drivers and customers in the US to ensure seamless service
Ensure compliance with driver Hours of Service regulations
Support customers and internal teams with timely updates and issue resolution
Utilize TMS software (experience with AS400 is an asset)
Contribute to the development and adherence of operational procedures
Requirements
Minimum 2 years of experience in dispatch or transport operations
Fluency in French and English is mandatory – this position communicates with a bilingual driver base and US-based clients
Strong knowledge or direct experience with cross-border transportation, including ACE/ACI processes
Proficiency with dispatch systems and comfort with learning new technologies
Excellent typing speed and attention to detail
Strong understanding of geography and transportation routes
Ability to prioritize and handle pressure effectively
Resourceful, independent, and highly organized
This is a full-time, permanent on-site position. If you’re passionate about transport logistics and want to join a professional, fast-paced environment—apply today!
- XTL is an equal opportunity employer that promotes diversity in the workplace. Every application is considered equally, regardless of whether it is submitted by a woman, a man, a member of a visible minority, an Indigenous person, or an individual with a disability. We welcome applications from all interested individuals. The masculine form is used solely to simplify the text.
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