Company Description The Rabbit Hole invites guests to hop on over for elevated pub food, exceptional cocktails, and great conversation—either outside on our lush three-level patio or inside our whimsically designed dining room. Rooted in bold British flavours and locally sourced ingredients, our menu consists of familiar comfort classics and cheeky twists on old-fashioned pub food. Here, we’re all about time-honoured bar snacks like Scotch eggs, rarebit toast, and sausage rolls; as well as gastro-standouts such as ale-battered halibut and chips, steak and mushroom pie, a double decker chuck burger, and, quite fittingly, rabbit tagliatelle.What’s in it for you? Gratuity SharingDiscounted gym membershipEmployee Assistance Program50% dining discount for all O&B locations for you and up to 3 guestsEmployee referral programTraining and development opportunitiesAccess to health, dental and vision benefits with enhanced mental health coverageO&B is one of Canada's leading hospitality companies, offering a wide range of exciting internal career opportunities!Job DescriptionUnder the direction of the Front of House Management Team, our Hosts create a positive guest experience that begins with a proper greeting. They maintain an efficient and organized restaurant through managing guest flow, maximizing seating capacity and communicating with all employees. Hosts leave a lasting impression with all guests through their professionalism and attention to detail.THE DAY to DAY:You exude and warm and welcoming presence, in person and over the phone, even under the busiest of circumstancesYou’re confident in your communication with Servers, Bartenders and Managers to maintain proper guest flow throughout the restaurant.You escort guests to their table, engaging them in friendly conversationYou’re detailed oriented and accurately take reservations over the phone and in personYou understand that first impressions are everything and ensure that the front entrance, host stand and surrounding areas are fully stocked and free from clutter and debris.You’ll be fully versed in a short time and know all table numbers and maintain awareness of each section in the restaurantOther duties as assigned or required.QualificationsProven prior experience in a similar position Smart Serve CertificationHigh attention to detailAbility to remain calm under pressure while working in a fast-paced environmentOrganizational skills and ability to multi-taskStrong oral and written communication skillsAbility to maintain a level of professional urgency and momentumMinimum 1 year experience in customer service, restaurant experience considered an assetEvening/ Weekend/ Holiday availabilityAdditional Information We thank all applicants for their interest in Oliver & Bonacini Hospitality; however, only suitable candidates will be contacted to continue the application process. Oliver & Bonacini's Diversity Commitment At Oliver & Bonacini Hospitality, we are committed to treating every employee with dignity and respect. We strive to be fair and just, and create working environments where our employees can be at their best.
