Job Summary Job Description What is the Opportunity? Reporting to the Senior Manager, the Senior Network Security Analyst will support leadership and utilize organizational change management practices, including operational processes and tools to support business-as-usual activities. You will collaborate with teams within the unit to help meet their business objectives and implement changes to processes to increase agility and reduce costs within the unit. The ideal candidate will have industry-relevant qualifications and certifications in cyber security, Checkpoint, Palo Alto, and Cisco certification, the ability to work in a team, including promote a culture of high performance that celebrates inclusivity and innovation. What Will You Do? Responsible for the day-to-day fulfillment of firewall requests globally. Responsible for deployment and life cycle maintenance of site-to-site VPN/Firewall network platform. Responding to network security events and incident escalations from the first-level support Service Desk, internal/external clients, and business partners. Work closely with DevOps/Automation teams to identify opportunities for automation, provide technical requirements and validate functionality before production. Performing root cause analysis with vendor engineers and escalation teams for major incidents and recurring problems and implementing permanent solutions. Creating/improving support documentation and ensuring shift reports are documented and kept up to date for major network-related outages. Participate in 24 x 7 on-call rotational shifts including evenings and nights. Provides on-call Level 2 support for the cyber and network security infrastructure (i.e., firewalls, VPN Business to business connectivity etc.) What Do You Need to Succeed? Must-Have: In-depth and current technical knowledge of IP Internetworking and the security exposures and mitigating designs and processes associated with them. Thorough understanding of traditional and next-generation cyber & network security technologies to identify and combat internal and external threats while delivering a secure, scalable and consistent service. Minimum 3+ years of experience. Experience in cyber & network security technology. Strong understanding of networking fundamentals. Strong understanding of security exposures and mitigating designs. IT Standards, Methodologies, CMM & audit requirements. Proficient with Cisco Asa, Palo Alto, and Checkpoint firewalls. Nice to Have: Lean Six Sigma Yellow Belt certification. Palo Alto Certified. Checkpoint certification. What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable. Leaders who support your development through coaching and managing opportunities. Work in a dynamic, collaborative, progressive, and high-performing team. A world-class training program in financial services. Opportunities to work with the best in the field. #LI-POST #LI-HYBRID Job Skills Codes of Conduct, Communication, Critical Thinking, Cybersecurity, Cyber Security Management, Decision Making, Firewall Management, Firewalls, Group Problem Solving, Information Security, Information Technology Security, Long Term Planning, Network Defense, Network Operations, Network Security, Palo Alto Networks Next Generation Firewalls (NGFW) Additional Job Details Address: 330 FRONT ST W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-04-25 Application Deadline: 2025-05-19 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
