Job Description: Arterra Wines Canada is Canada’s leading producer and marketer of award-winning, globally recognized Canadian and imported wines. Winery Associates are responsible for providing consistent, outstanding hospitality to all visitors by providing an overall entertaining and informative tour and tasting experiences for each individual or group of visitors with the ultimate goal of achieving sales. Ideal candidates for the Winery Associate position will have experience in the hospitality industry, with wine knowledge being an important asset. Our chosen candidates must be energetic, personable, upbeat and responsible. Candidates must be available to work flexible shifts, including weekends. Multiple positions available. Team members enjoy: Competitive wages (include language premiums) Gratuities Creative incentive programs Full training and exciting long-term career opportunities Flexible hours Duties/Responsibilities/Procedures: Assisting customers with wine tasting and purchases Conducting entertaining and informative tours of the winery, including performing structured tastings for tour groups Providing exceptional and professional customer service Use a computer-operated point-of-sale system and perform opening and closing duties Assisting with special events Providing dinner service in both formal and informal settings Representing the winery at offsite events Stocking wine and giftware Performing general housekeeping duties Job Requirements: Smart Serve Certification 18 years of age or older Ability work well within a team-focused environment Motivation to exceed sales targets Critical thinking and decision-making skills Ability to multi-task and work in a fast-paced environment Responsible and trustworthy Ambitious and goal-oriented Retail experience is a must-have Ability to lift 40 lbs Ability to stand for long periods of time Previous serving experience would be an asset Fluency in French, Chinese, Korean or Japanese would be considered an asset Wine knowledge an asset but not necessary as training is provided Must be available to work on evenings and weekends Compensation: $17.65/hr+ gratuities/incentives We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford. We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.
