Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description This commercial role supports the Transplant Diagnostics Division, as part of the Specialty Diagnostics Group at Thermo Fisher Scientific. We are passionate about advancing the sciences of transplant diagnostics and improving the patient journey to support our mission of making the world cleaner, healthier, safer. Location/Division Specific Information Remote, Located in: CA, CO, WA, MN or Western Canada. How will you make an impact? The Account Manager will grow the Transplant Diagnostics business in existing/prospect accounts within the core/emerging segments of the assigned geography. The successful candidate will be responsible for driving opportunities from demand creation through to closure and implementation in order exceed revenue objectives. Key Responsibilities: Develop demand and adoption for assays and instruments within existing/prospective account base. Lead strategic direction for all territory accounts to meet and exceed assigned financial goals. Develop relationships and optimally work with technical sales support and field application specialist team to increase sales and product loyalty. Successfully convey the value of our products, services, and support to different decision-makers, collaborators, customers, partners, and team members within a company. Nurture and maintain positive relationships with all relevant department collaborators within the organization. Identify, prioritize, and develop new customer opportunities to continually build pipeline for future growth. Demonstrate understanding of sales process from lead qualification, product demonstration and opportunity close. Effectively navigate complex customer situations by configuring proposed solutions and successfully implementation strategies. Manage all communication and coordination between the customer and Thermo Fisher Scientific’s personnel, guaranteeing that all product implementations are driven to exceed customer expectations. Collaborate with internal collaborators to provide a positive customer experience. Perform all commercial administrative duties related to effective territory management. Complete effective pipeline management including lead, opportunity, and sales cycle details to accurately forecast the business and surpass regional business objectives. Complete all assigned and required training satisfactorily and on time. Ability to uphold and support individual goals and what we value, and displays integrity and positivity internally and externally. Travel for customer meetings, national/regional meetings, and workshops. Education and Experience: Bachelor’s degree in Biological or Chemical Sciences A minimum of 2 years’ experience in an HLA or Molecular Laboratory OR 2 years of related sales experience preferred Knowledge, Skills, Abilities: Ability to excel in building and work with customers to positively influence business growth. Highly analytical with the ability to apply data tools to identify and action strategic sales opportunities. Effective problem solver with a consultative approach focused on providing exceptional customer solutions. Strong listening and interpersonal skills, as well as effective oral and written communication skills. Self-starter, able to work independently and willing to travel. Understanding of trends in the transplant diagnostics markets, with knowledge of the competitive landscape, and customer workflow/processes. Knowledge of core customer segments including healthcare systems, hospitals, laboratory and references labs, payer economics, key influencers, and key opinion leaders in the medical, corporate, and public health communities. Ability to tailor sales approach to both clinical and non-clinical customers including C-suite level contacts. Proven experience in demand creation for innovative technologies in a plus. Demonstrated excellence in large account management, including creating and implementing successful business strategies that drive market and sales growth. Effective teamwork in a highly matrixed organization. Skilled in Microsoft Office applications including Outlook, Word, Excel and PowerPoint. Proficient using SalesForce CRM. Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Compensation The salary range estimated for this position based in Colorado is $80,000.00–$115,000.00. Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. COVID-19 Vaccination Update for U.S. & Canada Colleagues All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
