The Google Workspace Specialist is a newly created role responsible for providing deep expertise, guidance, and support for our organization's transition to, and ongoing utilization of, Google Workspace. This individual will be a champion for Google Workspace; driving adoption, providing training, troubleshooting issues, and ensuring our employees leverage the full potential of the platform to enhance collaboration, productivity, and communication. The Specialist will play a critical role in the successful implementation and long-term success of our Google Workspace environment. Key Responsibilities: Transition Support: Assist with the planning, testing, and deployment of Google Workspace applications (Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, Chat, Appsheets, etc.). Develop and maintain comprehensive documentation for Google Workspace usage, best practices, and troubleshooting. Expertise and Support: Serve as the subject matter expert on all aspects of Google Workspace functionality and best practices. Provide Tier 3 level technical support to end-users for Google Workspace related issues, including troubleshooting, diagnosis, and resolution. Collaborate with Google support and external vendors as needed to resolve complex issues. Training and Adoption: Develop and deliver engaging training materials (guides, videos, workshops) for employees at all levels on how to effectively use Google Workspace tools. Conduct training sessions (in-person and virtual) to promote adoption and maximize user proficiency. Create and implement strategies to drive user engagement and encourage the utilization of Google Workspace features Knowledge, Skills and Competencies: Experience with scripting / automation and knowledge of data migration processes to Google Workspace. Deep understanding of the Google Workspace security and compliance features with strong troubleshooting skills. Requirements: Bachelor's degree in information technology, a related field, or equivalent practical experience. 5+ years of experience providing technical support and training for cloud-based productivity suites, with a strong focus on Google Workspace. Preferred Qualifications: Google Workspace Administrator certification. Experience working in a similar role during a Google Workspace migration project. Experience with integrating Google Workspace with other enterprise applications. Experience with change management and driving user adoption of new technologies. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
