About this Position We are looking for Technology Support Analyst to join our Information Technology department. Responsibilities and Qualifications Responsibilities: Install, configure, maintain and support all corporate technology hardware, software, including desktops, laptops, servers and tape library, and peripheral devices such as printers, scanners, copiers etc. Analyze and resolve computer hardware and software problems reported by staff, in a timely manner Research, acquire and integrate new hardware and software into systems and provide technical guidance to end-users Coordinate and liaise with vendors regarding support of Telecom, Servers, AV and other peripherals Perform Production printing operations as and when required Assists team with various IT projects. Occasional inspection of cables under desks and, floors and ceiling spaces Ability to lift and transport moderately heavy objects, such as computers and peripherals Available for emergency support during non-business hours Other IT duties as may be assigned Qualifications: Post-Secondary education in Computer Technology field or equivalent knowledge and skills acquired through related work experience 2 to 3 years in a Network or PC Administration role in a business environment Working technical knowledge of network and PC operating systems including Windows 10/11, Windows Server, Office 365, TCP/IP networking Strong PC configuration and trouble shooting skills Excellent communications, organizational and time management skills Good analytical and problem-solving skills Ability to work independently, as well as in a team, in a fast-paced, priority-driven environment Ability to stay current with technologies It has been and will continue to be the policy of Primerica, Inc., and its subsidiaries to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, sex, color, religious creed, religion, national origin, citizenship status, age, disability, pregnancy, ancestry, military service or veteran status, genetic or carrier status, marital status, sexual orientation, or any classification protected by applicable federal, state or local laws. At Primerica, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives. Primerica is a leading provider of financial products and services to middle-income families in the United States and Canada. Since 1977, Primerica has provided essential financial services and products that have helped millions of middle-income households protect their families and save for the future. We insure over 5.7 million lives and have over 2.9 million client investment accounts. Headquartered in metro Atlanta, Primerica is a Fortune 1000 company with over 3,400 employees located in the U.S. and Canada. Our employees are an integral part of achieving Primerica’s mission in creating more financially independent families and supporting more than 141,000 licensed financial representatives across North America. The Company’s competitive salaries, award-winning benefits packages, and employee recognition programs are just a few of the reasons the average employee tenure is 13 years. Awards and Recognitions Forbes America’s Best Midsize Employers Newsweek’s America’s Greatest Workplaces USA Today’s Top Workplaces USA Atlanta Journal-Constitution’s Top Workplaces #1 Most Trusted Life Insurance Company by Investor’s Business Daily #3 Most Trusted Financial Company by Investor’s Business Daily Our stock is traded on The New York Stock Exchange under the symbol “PRI.” If you need an accommodation with any part of the application process, please email Recruiting@primerica.com. www.primerica.com PRIMERICA CAREERS Don't see a job that you are interested in? Introduce yourself and submit your resume to our recruiters. We'll get in touch if there's a role that seems like a good match.
