Job Title:
Manager, Product Development, Payment Threat Intelligence
Overview:
Overview:
Mastercard’s Services team is responsible for safeguarding trust in payments, both now and in the future. We ensure that transactions and interactions are safe, simple and smart. The Card & Payment Ecosystem Security organization within Services is responsible for developing and managing cybersecurity solutions that help build trust in the Mastercard ecosystem while increasing Mastercard’s posture as a leader in the cybersecurity industry.
About the Role:
Mastercard is using global threat intelligence to secure today’s digital economy – in the payment ecosystem and beyond. The Product Manager will develop and manage new payment threat intelligence solutions that support the Card & Payment Ecosystem Security product function. This role is pivotal in shaping the future of payment security by leveraging investigative expertise, operational intelligence, and a deep understanding of the payment card fraud and scam landscape to protect payment processing systems.
Role & Responsibilities:
• Conduct in-depth investigations into emerging fraud trends, leveraging operational intelligence to inform product strategies and identify key vulnerabilities in payment ecosystems.
• Research the evolving fraud and scam landscape, continuously updating product strategies to counter new and emerging cyber-enabled fraud risks.
• Develop and present business cases based on your research involving the latest threats, fraud trends, and market needs, ensuring alignment with the broader payment security strategy.
• Lead efforts to integrate subject matter expertise in transaction datasets into product development, enhancing fraud detection and mitigation strategies.
• Present complex findings and strategies to internal stakeholders and external partners, tailoring content to diverse audiences, from technical experts to business leaders.
• Collaborate with Law Enforcement (LE) and other key partners to understand the broader threat landscape and contribute to the development of actionable intelligence.
All About You:
• Strong expertise in payment card fraud, including deep knowledge of the fraud and scam landscape and proven ability to conduct thorough investigations.
• Operational intelligence experience, with the ability to analyze large datasets and provide actionable insights for fraud prevention and mitigation.
• Proven leadership in supporting intelligence services from initial concept through to market launch, with a focus on innovation and success in the cybersecurity and fraud prevention space.
• Comfortable presenting complex topics to diverse audiences, with the ability to communicate technical concepts to non-technical stakeholders.
• Strong leadership and communication skills, with the ability to influence and drive alignment across cross-functional teams.
• Expertise in Microsoft Office Suite (Word, Excel, PowerPoint) to create reports, presentations, and analyses.
• Experience working with fraud-related data, including authentication, authorization, clearing, and chargeback data.
• A fraud and/or cybersecurity certification is preferred.