As our Director of Sales, you will play a key role in shaping the future of our sales department. You will oversee every aspect of the department, from developing and executing high-impact sales strategies to building and leading a high-performing nationwide team. The ideal candidate is a results-driven leader with extensive experience in eCommerce, sales management, and team development. You’ll work closely with our CEO to expand and elevate the sales team across Canada, ensuring we meet and exceed our goals.
The ideal candidate will be a strong leader with a deep understanding of our products, taking full ownership of the sales process. Your ability to build strong relationships and foster a collaborative, high-performance culture will be key as you work alongside the CRO to expand and strengthen the sales team across Canada. You’ll thrive in shaping and scaling a department from the ground up, driving both team success and business growth.
Pay Range: Base of $100,000
Work Hours: 10 AM - 6 PM (flexible start times)
Commission Structure: Uncapped
10% of Gross Margin on Outbound Enterprise Sales
7.50% of Gross Margin on Inbound Team Sales
Commission payouts will occur every six months on a semi-annual schedule.
Key Areas of Responsibility
Sales Team Leadership
Lead, mentor, and manage the sales team to ensure alignment with company objectives and individual performance goals.
Hire, train, and develop a high-performing sales team to drive revenue growth.
CRM Optimization
Take ownership of the existing CRM system, setting it up to streamline sales processes, track leads, and generate actionable insights.
Train and guide the sales team on effective CRM usage to maximize efficiency and data accuracy.
Sales Performance Metrics and Dashboards
Develop and maintain a sales dashboard to provide real-time visibility into team performance and progress against KPIs.
Establish and monitor KPIs, such as revenue growth, lead conversion rates, and new account acquisition.
Lead Management and Conversion
Oversee the conversion and onboarding of incoming leads, ensuring smooth client transitions and satisfaction.
Identify, nurture, and close new leads to expand the client base.
Actively seek new business opportunities through networking, industry events, and partnerships to fuel company growth.
Strategic Planning
Develop and execute sales strategies to drive revenue growth and meet company objectives.
Analyze market trends and client feedback to adjust strategies as needed.
Stay informed about industry developments, emerging technologies, and competitive offerings in the e-commerce shipping and logistics space.
Stay updated on industry best practices, tools, and technologies to enhance the effectiveness of sales operations.
Required Skills
A bachelor’s degree in business or a related field.
A minimum of 3 years of recent eCommerce experience.
At least 6 years of experience in sales and business development.
2+ years in sales management or leadership roles, with a track record of developing and managing high-performing teams.
Strong leadership, communication, and interpersonal skills, with a focus on fostering team growth and development.
Proficiency in CRM systems and sales analytics tools.
Ability to represent the company with professionalism, charisma, and positivity.
Adaptable and effective under pressure, with a commitment to achieving results.
Skilled at building and maintaining strong client relationships while delivering exceptional service and support throughout the sales process.
Deep understanding of the company’s products and services to lead onboarding conversations and set clients up for long-term success.
What’s in it for you?
Corporate telecom discount: Access to exclusive discounts for your personal devices.
Travel Compensation: We offer a compensation plan to support travel-related expenses for team members required to travel for client meetings, field visits, or other business-related activities. This ensures that our team is supported while on the road, helping to reduce personal costs associated with work-related travel.
Birthday and work anniversary celebration: Whether it’s your birthday or work anniversary, we’re all about celebrating you!
Office gym: Our new 1,200-square-foot gym is under construction at our headquarters. It features top-of-the-line fitness equipment designed to support a healthy lifestyle. This exclusive facility will be available to all team members 24/7, providing the perfect space to prioritize your health and wellness whenever it fits into your schedule! It will be ready for the team to use by Q2 of 2025!
Nice to haves:
Some exposure in 3PL, eCom, or shipping is ideal.
They will be using Zoho (CRM).
They will have 1 Inside Sales Rep (ISR) reporting to them, based in Mississauga.
We hope to grow the sales team this year, the successful candidate will need to have had experience hiring/interviewing.
If they can travel to conferences, client events, and other related events + be a company representative at these events.
