Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Loud Noises (Equipment/Machinery), Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description Field Service Engineer III Ontario, Canada, Full-Time Internal/External As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Location/Division As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. The Chemical Analysis Division (CAD) provides a broad mix of analytical instruments and services to a diverse range of end-user markets including Safety & Security, Environmental, Food Safety, Life Sciences, Medical, Energy, Spectroscopy and Minerals and Mining. Its instruments are used worldwide in various settings, both in the field and on the line, where customers value adaptability, reliability, and ease of use. CAD operates within a global footprint with more than 4,000 colleagues, delivering product solutions to customers that allow for confident, on-the-spot decision-making. CAD, part the Analytical Instruments group and is comprised of three business units: Measurement Control and Sample Identification Environmental and Process Monitoring Production Process and Analytics Bulk Elemental Analysis The position supports the Bulk Elemental Analysis business unit. This business drives value for our customers by enabling them to: accelerate production, improve product quality, make process decision faster, and protect their brands We manufacture high-quality analytical, product inspection, bulk weighing, and compliance solutions and serve multiple sectors with a focus on: Clean Energy (battery manufacture & minerals production), Food Safety (Product inspection and food packaging), and Infrastructure (cement, mining & metals). Product Inspection In-line inspection and monitoring solutions to ensure safety, quality, and production efficiency by detecting physical contaminants, validating net content, verifying product integrity, and analyzing constituents. We supply systems worldwide to over 35,000 customers including the majority of the top 50 food companies. More... www.thermofisher.com/productinspection PGNAA & Minerals Processing Elemental Analyzers When the world leaders in cement production, energy production (coal), and mining are concerned about the quality of the raw materials they process or consume, they call on Process Analytics www.thermofisher.com/minerals Imaging Our imaging product line of X-ray sources is crafted to provide accurate and consistent results for a variety of applications including high-resolution imaging and automated X-ray inspection on high-throughput production lines. https://www.thermofisher.com/search/browse/category/us/en/90207163/x-ray+sources+and+systems Bulk Elemental Analysis (BEA) For more than 85 years, the Thermo Fisher Scientific Ecublens site in Switzerland has been a global supplier of spectrochemical instruments for major industries such as metallurgy, transportation, cement, mining, food, pharmaceuticals, chemicals, petroleum and batteries. We offer unparalleled capabilities in optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD), and spectrometer automation (SMS). Discover Impactful Work: Territory: up to 75% travel in territory (Chicago, IL and surrounding regions, Nationwide travel) What will you do? You will provide complete services on Spectroscopy instruments: optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) including installation, repairs, preventative maintenance, and instrument qualifications. In addition to working with our customers, you will also regularly engage with other team members, sales, technical support, and engineering. Perform on-site installation, repair, maintenance, qualification, and validation of optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) systems. Use customer management software to resolve service calls, control parts inventories, and complete job tasks. Inspect malfunctioning products, analyze inspection findings to detect the source of problem, and recommends repair, replacement, or other corrective action. Provide a communication link between the customer and the company to help ensure that effective service is provided to the customer. Develop and conduct training on the safe operations of the equipment and demonstrates skills to trainees, including both team members and customers. Minium Education & Experience High school diploma and 4+ years hands-on experience as a Service Engineer, particularly working with analytical instrumentation. Working experience with optical emission spectroscopy (OES), x-ray florescence (XRF), and x-ray diffraction (XRD) is a strong plus or Bachelor’s degree in Sciences, Engineering or related field with 0 years’ experience. Proficiencies Customer oriented. Technical knowledge of scientific equipment or related technology based equipment. Effective interpersonal communication and ability to establish good customer rapport Ability to prioritize service requests and produce clear and concise documentation Ability to work independently within a customer location. Minimal direct supervision required. Travel & Physical/Environmental requirements: Ability to travel up to 70% at times within the territory or other areas as needed. Physical activities: stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, repetitive motions. Ability to safely lift 50 Lbs. with assistance on occasion, and safely lift and carry 25-30 Lbs. continuously throughout the day. Environmental conditions: Inside office environment conditions, travel by taxi, train, airplane, noise, hazards, & conditions at customer locations. Maintain a valid driver’s license and safe driving record Benefits We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation! Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner and safer. Their work is a story of purpose. What story will you tell? Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. COVID-19 Vaccination Update for U.S. & Canada Colleagues All U.S. colleagues are required to disclose their COVID-19 vaccination status. New hires will be asked to disclose their vaccination status upon the first day of employment. U.S. new hires (including those in Field Sales, Field Services and Customer Support - Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. U.S. and Canada new hires in Clinical Research who are in the following job categories must be fully vaccinated before their first day of employment or request an accommodation: executive director level and above, client-facing commercial, clinical research associates (CRAs), Assistant CRA (ACRAs), all CRA and ACRA line managers, clinic-based staff in early development services and accelerated enrollment solutions, and FSP within analytical services division roles. Canada new hires (including those in Field Sales, Field Services, and Customer Support Technical Applications) may be required to be vaccinated against COVID-19, including boosters, based on the customer or client sites they visit and support. Individuals may also be required to comply with other COVID-19 health and safety protocols, such as masking or testing. New hires in Field Sales, Field Services, and Customer Support Technical Applications will be asked to disclose their vaccination status upon the first day of employment. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.
