Who We Are
ServiceMaster of Fraser Valley provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.
At ServiceMaster we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:
Can Do Attitude
Get It Done Right
Win as a Team
What We Offer
Competitive Wages
Excellent Health and Dental Benefit Plan
RRSP and Profit-Sharing Program
Career Advancement Opportunities
Casual Dress Code
On-Site Parking
Employee Referral Program
The Project Manager is responsible for developing key working relationships with Adjusters and Insurance Companies. The Project Manager is responsible for determining the scope of work for the project, working in conjunction with the Homeowner, Adjuster, or Insurance Company. The Project Manager ensures the work is completed on time and to the highest quality, focusing on the scope and estimate of work to bring the property back to pre-loss state.
What You Will Do
Attending various sites and prepare detailed scopes and estimates for insurance & non-insurance jobs received
Respond immediately to emergency insurance and non-insurance claims for losses and determine the cause of losses
Conduct research and gain a thorough understanding of requirements for restoration projects, and execute work as per the Service Level Agreement
Confirm deductibles with the client and obtain payment prior to starting repairs
Manage all components of projects while ensuring customer satisfaction through a timely restoration processes
Monitor and coordinate project activities with the insured individuals, clients, sub-trades and other consultants
Coordinate the daily activities of all project staff, construction trades and sub-contractors, and utilize corrective action steps to keep the project on time and within target gross margin
Assist in the resolution of change requests, unforeseen incidents/additional work and/or other issues
Ongoing monitoring of progress and costs on jobs, and provide regular progress reporting to clients
Review construction plans for compliance with all applicable codes, permit issuance and permit fees, regulations and ordinances that govern certain bodies of work, ie. plumbing, mechanical, electrical, structural, etc.
Perform periodic site inspections of projects both prior to, during, and upon completion of restoration to determine compliance with approved estimates
Coordinate the permit process by reviewing permit applications, and received permits for accuracy
Prepare and maintain timely and accurate documentation, reports and other materials
Track and review sub-trade quotes, estimates, changes and requests for payment
Participate in on-call rotations
What You Have
Completion of a Construction, Building Technology Diploma or Engineering Degree
Technical Diploma Professional Engineer, C.E.T, Gold Seal Constructor or PMP
IICRC Certifications are considered an asset
Minimum three years of work experience in insurance restoration and/or construction estimating/project management
Ability to read blueprints, schematics, field drawings and plans
A solid understanding of all construction trades and construction techniques
Results-oriented with the ability to interpret and effectively manage multiple and competing priorities and time lines
Strong management, delegation, planning and leadership skills
Highly effective negotiation, diplomatic and conflict resolutions skills
Flexibility to adjust to shifting priorities and deadlines
Demonstrated ability to exercise necessary cost control measures
Effective communication skills both written and verbal
Ability to engage clients and deliver excellent service
Thorough decision making skills
Highly organized, strong attention to detail and ability to multi-task
Flexible, adaptable and able to work effectively in a variety of settings
Operates with honesty and integrity with a genuine desire to make valuable contributions to the team
Team player that fosters team-based learning
Works well independently and in a team environment
