The Opportunity: Under SellOffVacations, we are looking for a Home-Based Travel Expert to join us in making vacation dreams come true. As a results and detail-oriented Travel Expert, you are responsible for providing high quality service to consumer travel clients and for emphasizing long-term working relationships to build a strong repeat customer base. The position reports to the Manager, Call Center. What You’ll Do: Provide high quality service to consumer travel clients emphasizing long-term working relationships to build a strong repeat customer base Sell a full range of preferred supplier products to meet and exceed targets Provide accurate, complex travel information (i.e., detailed travel documentation, etc.) Organize and assist with local business building promotions and local networking Assist in the resolution of client complaints Invoice and document client files accurately in accordance with company policy Works closely with Consumers, Tour Operators, and various Internal Support departments What You’ll Need: Experience as a Travel Expert Ability to work various shifts including evenings and weekends Provincial certification
