Business Development Representative - Sales Portfolio - Acura of Thornhill Thornhill ON L4J1A1 If you are a people person with exceptional communication skills, a passion for automobiles and dedicated to delivering top-notch customer service, you could be the perfect fit for this role at Acura of Thornhill! Now in partnership with North America’s largest automotive retailer, Lithia and Driveway, it’s your chance to work for a Fortune 500 company and GROW WITH US! Here’s What You’ll be Doing: Monitoring and replying to all inbound sales leads Will be focusing on customer portfolio management Answering inbound sales calls and arranging sales appointments for the sales advisors Following up with non-purchase customers on a day-to-day basis High volume of outbound calls per day to generate more sales lead Maintains knowledge of basic dealership information to act as a resource for incoming callers requesting information. Performs other duties as required by the BDC Lead to ensure the successful operation of the dealership. Skills and Qualifications OMVIC is required or needed to be obtained prior to start 1-3 years experience in a similar role is preferred Experience with Dealermine, Avanti, Kimoby and Ring Central is an asset. Previous automotive experience is preferred. Outstanding customer service skills. Cantonese, Mandarin or a second language is an asset. Why Work For Pfaff? Competitive Compensation - whether you are working in sales, service, parts, or in a support function, Pfaff offers a competitive compensation package. Health Benefits – full-time employees have access to health, dental, long-term disability and life insurance. Vacation and Paid Time Off - in addition to vacation, you are eligible for personal days and are also given the opportunity to purchase PTO (paid time off) days. All proceeds are donated to charity! Growth Potential – we want to support your success! We provide access to opportunities for growth in both Canada and the U.S. Stock Purchase Program - Pfaff employees can purchase the Lithia & Driveway stock (NYSE: LAD) at a discount. We thank all applicants for their interest in Pfaff Automotive Partners – please note due to the volume of applicants, only those selected for an interview will be contacted. Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.
