Job Summary Job Description What is the opportunity? As Director, Business Credit Cards, Portfolio Performance & Digital Strategy, you will be responsible for the development and execution of strategies that improve and protect the performance of the Business Credit Card portfolio. You will use business agility to constantly monitor portfolio performance, adjust strategies and develop creative approaches that will create excitement for prospects and clients. What will you do? Utilize data, market and client insights to develop, execute and manage a portfolio performance strategy Use agile practices to test strategies and select the best performing approaches for our channels and clients Monitor social/economic conditions and utilize business agility practices to modify strategies that will ensure performance of the small business credit card portfolio Maintain and act as centre of governance for all marketing and client facing materials Collaborate with product owners to ensure we have the right products in market to excite prospects and clients that will ultimately enable our ability to deliver on portfolio growth targets Collaborate with partners to develop and implement a Digital first strategy that maximizes the client experience and performance of our client engagement channels What do you need to succeed? Must-have: Experience in sales or sales support in the Small and Mid-market client segments Knowledge and experience in small business credit cards Deep financial acumen in banking with an understanding of the credit card business financials Data analysis and business case development Understanding of Credit in Small Business clients Experience in strategy development Four-year University Degree Nice-to-have: Branch/RM enablement Project Management Knowledge of/exposure to lines of business Experience with business agility practices University degree in Business/Economics (or similar) Marketing experience What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Job Skills Engineering - MFG, Manufacturing, Operational Delivery, Performance Management (PM), Product Development Lifecycle, Product Manufacturing, Product Services, Product Testing, Quality Management, Team Management, Technical Sales Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-06-04 Application Deadline: 2025-06-23 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
