Working at The Adaptavist Group
The Adaptavist Group is a global family of companies with a common goal. We combine the best of teamwork, technology, and processes, helping all kinds of businesses be better today and tomorrow.
We are experts at delivering enterprise software, tailored solutions, and quality services across some of the world’s most trusted technology ecosystems, including Atlassian, AWS, Slack, GitLab, monday.com and Aha!
We make change happen. From anywhere.
What we offer you
We offer a very generous holiday (PTO) allowance, trusting you to take vacation time that suits your personal life, alongside flexible working hours that empower you to work when it best fits you and your team. We provide MacBooks to all employees and additional support for fully remote workers to set up their home offices.
Our exceptional Time Away Policy includes 26 weeks of fully paid leave for birthing parents, 13 weeks for non-birthing parents, and extended leave for adoption, IVF, surrogacy, elective egg freezing, and women's health needs such as menopause, menstruation, endometriosis, and PCOS.
Our trusting, flexible, remote-first way of working means that work can fit around your life, rather than your life fitting around work.
Read our full list of benefits
About the role
As a Solution Engineer, you will leverage your expertise in work management software to engage clients in consultative discussions, uncover their challenges, and propose tailored solutions. You will play a pivotal role in integrating monday.com into clients' existing tech stacks and optimizing their work management processes to achieve positive business outcomes.
As our department focuses on new and burgeoning partnerships, your work will likewise be at the forefront of designing pre-sales and delivery packages and solutions. You will specifically focus on monday.com but could expand into other and newer partnerships as opportunities arise.
About the team
You will be joining a dynamic and innovative team that thrives on autonomy and problem-solving! We are a small, cross-functional group dedicated to the cutting-edge monday.com platform and its associated services. Our team members come from diverse backgrounds, bringing a wealth of experiences and unique perspectives to the table. We believe in tackling challenges independently at first, then collaborating to refine and enhance our solutions, embodying the philosophy that we are greater than the sum of our parts. We’re passionate about experimentation and are open to new ideas, always eager to try new methodologies and processes. This environment is perfect for self-starting individuals who are driven to solve customer problems and enjoy working both independently and collaboratively.
What you'll be doing
Solution Architecture
- Collaborating closely with Account Managers and Sales teams to identify and develop strategic sales opportunities
- Supporting sales efforts by providing technical and business-related insights into work management processes and solution architecture
- Conducting in-depth technical discovery sessions with potential and existing customers using consultative techniques
- Designing, executing, and maintaining compelling customer demonstrations of monday.com products, including integrations with platforms like Atlassian's Jira
- Developing Problem Statements and Solution Sheets for qualified opportunities in collaboration with Account Managers
- Expanding reach within key accounts by positioning additional products, expanding existing solutions, and offering professional services
- Fostering client retention by establishing and maintaining trusted advisor relationships through high-level business conversations
Customer Advocacy
- Staying informed about product roadmaps and new feature releases; updating our demonstration library accordingly
- Representing the company at industry and customer events as required
- Providing thought leadership within The Adaptavist Group and to our portfolio of customers
- Collaborating with stakeholders to plan and execute tactical actions within key accounts to achieve account plan outcomes
- Conducting competitor analysis to identify business development opportunities
- Communicating complex technical messages to varied stakeholders using strong communication skills and appropriate tools
- Advocating for customers to ensure delivery engagements align with agreed-upon problem statements
Collaboration
- Engaging with monday.com account management and solution engineering teams on influ-sell or co-sell opportunities, ensuring strategic alignment
- Facilitating seamless communication and handover from pre-sales and sales to delivery teams by conveying key requirements and proposed solutions
- Coordinating with teams in pre-sales and delivery to keep team members updated on product roadmaps and new feature releases
- Enhancing practice quality by sharing success stories, sophisticated demos, and solution architectures with the delivery team
- Supporting the sales team’s consultative approach by contributing to product-focused sales enablement relevant to account management teams
What we're looking for
- Strong consultation skills with a focus on work management and business outcomes
- Confidence in engaging with high-level customer stakeholders (director, C-Suite, etc.)
- Ability to address both specific service requests and underlying long-term customer needs
- Proven track record in delivering client-focused solutions
- An ability to think innovatively and creatively
- Sharp attention to detail
- Willingness to learn
- Self-starting and autonomous mindset; comfortable in a startup environment
- Extensive knowledge of current and emerging practices in the digital workplace
- Excellent organizational, prioritization and interpersonal skills
- Excellent communication skills for both written and oral presentations
- Experience with monday.com products (a bonus!)
- Familiarity with iPaaS-supported integration methods (a bonus!)
- Familiarity with data and systems migration technical approaches and methodology (a bonus!)
- Experience with migrations and integrations (a bonus!)
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Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At TAG, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply, even if you don’t have everything that's listed just yet.
Drop us your application, we’d love to hear from you!
What to expect
We have published some support on Interviewing with The Adaptavist Group to try to alleviate any pre-interview anxieties, here you’ll find information to help you prepare and ace an interview at TAG.
You can read them here
Equal opportunities for everyone
At The Adaptavist Group, we are committed to promoting a diverse and inclusive community and believe this positively impacts both the creation of our innovative products and our delivery of bespoke solutions to our global customers and our own unique culture. We encourage all qualified applicants, regardless of age, disability, race, sexual orientation, religion or belief, sex, gender identity, pregnancy and maternity, marriage, and civil partnership status. From our family-friendly policies to our flexible work environment we offer a range of benefits and policies in order to support staff from all different backgrounds. If you have any questions, please do ask us.
Check out our WORK180 page
Check out our Flexa page
We look forward to your application!
