Job Description: At Inniskillin you are Confident, Gracious, and Cool. As Canada’s original estate winery, Inniskillin is for those who make the impossible, possible. We know that with great risk comes great reward. We live by the mantra “If you think it can’t be done, just watch us do it.” We work and play hard, but balance is important too. We celebrate the doers and the people who believe in themselves. Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each server’s primary objective is to show our guests such a marvelous time, they will want to return again and again. Team members enjoy: Competitive wages (include language premiums) Creative incentive programs Full training and exciting long-term career opportunities Flexible hours Duties & Responsibilities: Assisting in tour and private experience bookings using tripleseat and Microsoft Outlook Assisting in daily operations in both retail where required and event spaces to ensure maximum customer service balancing fiscal requirements Overseeing setup, execution, & closing of events Custom designed menus/maps & signage to work within the brand imaging Assist with the execution of monthly themed, daily executed public food and wine pairing to ensure profitability Assisting with billing & accounts receivables for internal & private events Responsible for all non-retail inventory working within par stock provided Act as manager-on-duty and oversee staff and operations Bank deposits, coin orders, tills Utilize organizational documents and support organizational systems to provide consistency in daily business operations. – I.e. floor plans, transfer sheets, etc. Any other duties assigned by estate managers Qualifications: Post secondary Education Minimum 2-3 years sales/customer service experience Proficient skills in Microsoft Outlook, Word and Excel Proven ability to multi task Strong math skills Proven experience building business relationships Strong problem solving & organizational skills Effective oral and written communication skills Sound knowledge of wines would be an asset Availability: 5 days per week throughout the summer; Saturdays, Sundays, National Holidays, and evenings all year round Compensation: $20/hr plus gratuities We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals. We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs. Our mission is simple – to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, Woodbridge by Robert Mondavi, Ruffino and Kim Crawford. We have more than 140 years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.
