Manulife is seeking a highly skilled and experienced Director, Executive Protection, to join our Corporate Security team. This role is critical in ensuring the safety and security of our senior executives and Board of Directors. The Director will work closely with the Office of the CEO to provide comprehensive protection services, including risk assessment, security planning, and emergency response. Position Responsibilities: Provide executive protection to key executives globally and while on business travel. Manages the executive security driver program globally. Support the Global Events Team and Corporate Security Team with executive event planning. Executive security duties will include leading all aspects of trip planning, execution and logistics as well as coordination with numerous internal and external teams ranging from our executive office staff, Corporate Travel and Private Aviation teams, third-party security firms, and security personnel at other firms and organizations. Executive security team members are responsible for providing security to Manulife executives in their home location and through extensive global travel. These trips will often involve engagement with local security providers and require advance visits to ensure logistics are carefully planned and performed. The role will also require close coordination with our Corporate Security team through provision of support for security matters ranging from site security to investigations. Responsible for supporting executive activities related to Corporate Events. This includes maintaining relationships and communications with the Corporate Events and Corporate Security teams and reviewing all global events to resolve events that require executive protection coverage. You will be responsible for working with the security team and, at times, security vendors to ensure that security is provided as needed. Based on the event characteristics and executive travel, you will at times be required to aid during events and help oversee other resources in their provision of security. Be responsible for maintaining relationships with law enforcement agencies and security providers to ensure our ability to cover events and obtain assistance when required. The role also requires support to executive families, residential premises, even during personal travel and events. To succeed in this role, you will need to possess excellent judgment, strong communications skills, the ability to partner with groups outside Manulife Corporate Security (MCS), and the ability to know when to communicate and advance issues. You will partner with key stakeholders and will have a strong awareness of Manulife’s culture and the ability to resolve measures that are appropriate in that environment. You will also need a successful track record interacting with all levels of management with an emphasis on engaging to the satisfaction of senior partners. Provide support to the Corporate Security and Events team at corporate events and help coordinate staff and vendors providing security at those events. Provide executive protection services including trip planning, advance work, driver services, close protection, event coverage and coverage for business trips. Oversee security in executive office space. Oversee and lead executive protection vendors, including the acquisition of new vendors as vital. Maintain strong ties with Local, Provincial/State and Federal Government law enforcement officials to ensure Manulife can respond appropriately to events or crises, a special emphasis is required in Toronto where we maintain our global headquarters. Provide security support and advice to the Manulife Events staff for meetings and events where executives will be present to ensure an appropriate level of protection. React and advise on regional security developments and security incidents impacting operations. Promote security awareness and always instill a culture of collective and individual responsibilities for practicing good security. Required Qualifications: At least 10 years directly relevant corporate, government or military experience. At least 5 years management experience in a relevant functional area. Specialized training in executive and close protection. Special consideration will be given to those with direct in experience in Federal VIP Protection teams, and or extensive experience in corporate executive protection. Preferred Qualifications: This role requires extensive security experience as well as expertise in dealing with senior executives and their administrative staff. Experience must include a consistent record to apply judgment that balances the requirement to provide security, maintain confidentiality and to raise issues and concerns. It must include experience planning and executing trips and events, handling emergency situations including security threats, but also including emergencies that involve response to natural and human-made disasters, medical emergencies and trip logistics. The successful candidate will have previous law enforcement, military or executive protection experience and have worked with senior executives, preferably in a role involving global travel. Well developed knowledge of threat assessment, and targeted violence assessment practices and principles. Experience in conducting leading international protective missions. Ability to prioritize, coordinate, and work on multiple tasks simultaneously. Solid written and verbal communication skills. Strong ethical compass. Additional Information: Will be required to meet the physical demands of the role. Regular international travel is required. On call outside of business hours. When you join our team: We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see. #LI-Hybrid About Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html. Manulife is an Equal Opportunity Employer At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com. Referenced Salary Location Toronto, Ontario Working Arrangement Hybrid Salary range is expected to be between $105,750.00 CAD - $190,350.00 CAD If you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions. We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions. Recent awards include: 2024 Gallup Exceptional Workplace Award Winner Manulife Named one of Forbes World’s Best Employers 2023 Best Companies to Work for in Asia 2023 We’ve been recognized as one of Canada’s Top 100 Employers (2024) Manulife included in Bloomberg’s 2023 Gender-Equality Index To receive our latest job opportunities directly to your inbox, create an account or sign in and navigate to the ‘Job Alerts’ section located in the top right corner of the page. From there, you can sign up to receive job alerts. Our ambition is to be the most digital, customer-centric global company in our industry. Learn more at https://www.manulife.com/.
