The Contract Data Entry Specialist will ensure that the data entered meets the predefined criteria and business rules for customer setup and billing. Data entry validation will be performed after the contract data entry specialist (I & II) completes and submits for verification. This role will ensure we can prevent data entry errors, such as typos, missing values, or invalid values, that can affect the customer experience including billing, operations, and overall reporting. Data entry validation will be completed manually and across multiple systems including Trux and Wishes 360. Responsibilities Validation of new and existing customer contracts, service level changes, updating of terms and cancellations. Establish the team's remote work schedule and oversee daily team activities. Assist the manager in preparing KPI reports. Index Customer Contracts, ensuring that Customer Contracts are accurately entered to the correct customer account in Trux and linked into Wishes 360. Must be self-managed to assign and validate tickets as they appear in Wishes 360 Must meet and maintain departmental Service Level Agreements and KPIs. Audit and ensure accuracy where pricing or surcharge exemptions exist contractually or are for a select period. Comply with all company policies, procedures, and SOX audit requirements. Outline new processes as new products and services are developed. Perform other duties and responsibilities as required or requested by management. Qualifications Strong attention to detail and a high level of accuracy. Team player with positive attitude who takes initiative and has a strong work ethic. Ability to work well under pressure and meet set deadlines. Strong interpersonal and communication skills (both written as well as verbal) with the ability to communicate with all levels of the organization in a professional, competent manner. Effective time management and organizational skills. Ability to work efficiently and independently. Strong technical skills in Microsoft Office including Teams, Word, Excel, and Outlook. TRUX Route Management experience is considered an asset. Minimum High School Diploma and or including post-secondary education. One year of related experience in the Waste Industry and/or training. Primarily in an office environment in Vaughan. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. At the heart of GFL lies our greatest asset—our people. So, we're glad you landed here! We believe in great careers, making a positive impact on the environment and supporting our people with their life ambitions. We aspire to create the right jobs in a way that brings you along with us. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.
