Cranbrook Veterinary Hospital is seeking a friendly, energetic, and compassionate Veterinary Assistant to join our innovative and dynamic team in a full-time capacity.
If you love cats and dogs, and enjoy helping people – search no further!
Our ideal candidate is a team player with excellent communication skills, who is detail oriented and thrives in a fast-paced environment while connecting with our team and clients through their love of pets.
The Veterinary Assistant is responsible for ensuring the quality of care and service provided to the pets and the people we care for is impeccable. Through helping to foster a patient focused service model, participating in a supportive work environment, and by communicating openly with the medical team, the Veterinary Assistant supports the growth and vision of the practice.
We work collaboratively, so it’s important that we identify someone with a cheerful and amiable disposition that shares our enthusiasm for convivial teamwork. We believe in work-life balance, laughter and fun while doing the dedicated work that we do. If you are looking for a progressive environment where each individual is heard, and recognized for their unique contributions, we'd love to talk.
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Client Experience
Provides exceptional client service and builds relationships with clients through service, respect, and professionalism.
Contributes to smooth communication throughout a client’s visit and seeks answers to any client questions or concerns.
Supports healthcare recommendations and helps educate clients on care or products that would enrich the life of their pet.
Routinely contributes to the cleanliness and organization of the practice, to ensure all guests leave with a lasting positive impression of the hospital.
Patient Experience
Focusses on the well-being and comfort of the patient while following best medicine and patient experience principles.
Greets, handles, and treats pets with kindness, compassion, patience and skill using Fear Free techniques. Nurtures an environment that makes them feel safe and secure.
Advocates for the patient. Helps provide an organized and calm procedural and patient flow throughout medical and treatment areas.
Experience in the Veterinary industry preferred
Strong communication and interpersonal skills required
Multi-tasking and organizational skills
Ability to plan and prioritize
A kind, compassionate, and responsible disposition
Problem solving skills with the ability to adapt, be creative, and offer quick and effective solutions
Ability to work in teams and thrive in a fast-paced environment
Proven ability to build and nurture relationships at all levels
An approach that is progressive, strategic, humble, and achievement oriented
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We value our team members, and prove it by supporting your personal, financial, and professional growth through:
A Competitive Wage rate
A comprehensive Health Benefits package (100% of Medical, Dental, & Vision premiums paid), effective following successful completion of 3-month probationary period
Professional Services coverage (chiropractor, massage therapist, physiotherapist, and more)
Employee Assistance Program
Paid Vacation time
Paid Emergency Days
Generous Veterinary Discounts
Uniform Allowance
If you feel that you would be a good fit for our team please forward a cover letter and resume.
