With over 17,000 employees worldwide, the mission of the Customer Experience &
Success (CE&S) organization is to empower customers to accelerate business value
through differentiated customer experiences that leverage Microsoft’s products
and services, ignited by our people and culture. Come join CE&S and help us
build a future where customers achieve their business outcomes faster with
technology that does more.
Within CE&S, the Customer Service & Support (CSS) organization builds trust and
confidence for every person and organization through delivering a seamless
support experience. In CSS, we are powered by Microsoft’s AI technology to help
consumers, businesses, partners, and more, resolve their issues quickly and
securely, helping prevent future problems from occurring and achieving more from
their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a
passion for delivering customer success. As a Technical Support Engineer, you
will own, troubleshoot and solve customer technical issues. This opportunity
will allow you to accelerate your career growth, hone your problem-solving,
collaboration and research skills, and develop your technical proficiency.
This role is flexible in that you can work up to 100% from home.
Microsoft’s mission is to empower every person and every organization on the
planet to achieve more. As employees we come together with a growth mindset,
innovate to empower others and collaborate to realize our shared goals. Each day
we build on our values of respect, integrity, and accountability to create a
culture of inclusion where everyone can thrive at work and beyond.
