TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees. En tant que Conseiller(ère) en Intégration, vous assurerez le support et la maintenance du système Ariel pour l'administration des régimes de retraite. Le rôle combine des aspects techniques et relationnels, impliquant la configuration du système, la résolution de problèmes et la collaboration avec différentes équipes au Canada et aux États-Unis. Vous mettrez à profit vos connaissances en actuariat ou en finance pour analyser les demandes de changements, guider les équipes d'administration et contribuer à l'amélioration continue du système, le tout dans un environnement de travail bilingue. Responsabilités Estimer et analyser les diverses demandes de changements reçues de la part des équipes d’administration de régimes de retraite; Être en mesure de guider les équipes d’administration dans la recherche de solutions lorsque celles-ci ne se trouvent pas au niveau de la configuration du logiciel Ariel; Configurer le logiciel Ariel en fonction des particularités des régimes de retraite des divers clients canadiens et américains; Assurer, une fois les demandes de changements livrées, un service à la clientèle auprès des équipes d’administration; Participer à des projets d’améliorations internes afin d’assurer une gestion efficace du logiciel Ariel; Répondre aux questions des équipes d’administration que nous recevons dans une boîte courriel partagée; Collaborer au développement du logiciel Ariel en apportant des suggestions d’améliorations à l’équipe responsable. Requis Détenir un diplôme universitaire en actuariat, en mathématiques, en statistique ou en finance; Détenir un minimum de 5 ans d’expérience pertinente en régimes de retraite; Avoir de la facilité à comprendre et à utiliser les technologies informatiques courantes; Être reconnu, entre autres, pour son esprit d’analyse et de synthèse, son sens de l’organisation et sa flexibilité en termes de gestion de projets multiples; Avoir un bon sens de l’initiative et maîtriser la résolution de problèmes; Être capable de travailler à la fois en équipe et de façon autonome; Établir les priorités et respecter des échéanciers; Être bilingue en français et en anglais. A bit about us We’re a people-focused, customer-first, purpose-driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world. TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process. Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada. The health and safety of our team, customers and communities is paramount to TELUS. Accordingly, we require anyone joining our TELUS Health Care Centres to be fully vaccinated for COVID-19. Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks. By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process. Being part of the team at TELUS Health is more than a job; it’s a career-defining experience. It allows you to do innovative and meaningful work with talented and collaborative teams. It’s an opportunity to improve businesses and lives by building healthier, happier workplaces. And it’s a chance to build genuine, long-term relationships along the way. A place to experience more Find the support and encouragement to consistently push boundaries and deliver impactful solutions. Our collaborative culture means your ideas will be heard and your hard work will be rewarded. You will be leveraging our world-leading technology, products, clinical services and passionate team members to revolutionize access to health care and wellbeing, and drive remarkable experiences for the benefit of all the clients and individuals we serve around the world. Talented people who care Coming to work each day is an opportunity. It’s a chance for you to work with a multidisciplinary global team of nearly 10,000 smart and driven members whose passion for their work matches your own, resulting in helping create a healthier future for everyone. Work that matters Make a difference in the lives of our clients and their employees every day – by providing meaningful solutions in more than 160 countries, that help people and businesses perform at their best by delivering both digital innovation and clinical services to improve total physical, mental and financial health and wellbeing across the full spectrum of primary and preventative care.
