Are We The Right Fit For You?
Are you passionate about helping others?
Do you enjoy making a positive difference in people’s lives?
We certainly do.
We believe that work should be a place where you can have fun while doing something meaningful.
We’re currently looking for like-minded team members to join our movement, which is to provide the very best care and service to our clients.
We don’t claim to be perfect, but we try very hard to be there for our clients when they need us and to guide them through the changes in their lives.
As healthcare becomes more complex, we continually need more like-minded people to join our team and serve our clients.
If this sounds like you, you may be a great fit for our team!
Why Join Us?
There are lots of great employers out there, and we believe that there is a right place for everyone.
We believe in lifelong learning. We’ve been out in front of, and welcomed, the major evolutions in the profession over the past 40 plus years. And we are excited about what’s next.
We understand that your time at work is an important part of your life’s journey, so we believe in providing ongoing training and opportunities for you to grown your skills and advance with us.
Taking care of those that provide care is important to us. As part of our benefits package, we provide annual fitness membership subsidy and access to mental health support and other counselling, should you ever need it.
We want you to be supported during your entire time with us and beyond, so we provide a competitive benefits package including health, dental and life insurance, drug coverage, and a pension plan.
How You’ll Spend Your Time…
Like any role, there are, of course, some precise duties that will need to be performed and we’ll tell you all about them.
But there are a few simple things that will determine your success on our team, and your enjoyment in your role.
Quite simply, treat your fellow team members as you would like to be treated.
Our most successful team members will always aim to do what is right, while keeping things simple and predictable. Our team members continuously look for opportunities to improve the clients’ experience. It’s what we believe in.
What You Will Bring To The Team
Our team is client focused and believes in a high level of attention to detail, professionalism and discretion. We also believe in lifelong learning and the ability to work under pressure. We value diverse backgrounds and what that brings to our team and we want to hear more about what makes you unique.
In addition to what makes you unique, there are a few basics that we require for this role:
Must enjoy working in a team environment while providing exceptional care to clients
Your Role
While we all collaborate to provide services and hospitality to our team members and clients, we all play different roles to make this happen. You’ll contribute by:
You’ll be assisting various pharmacy locations enter and process prescriptions in an accurate and timely manner
You’ll be assisting various pharmacy locations answering incoming phone calls and assisting clients any way you can.
You’ll support questions form pharmacy teams and clients regarding third party billing requiring additional investigation and follow-up
You’ll provide exceptional client care by responding to client calls to the pharmacies and ensuring that service is maintained at levels above industry standards
Actively set clients up with their Care Plan, Auto Fill and all other organization standards.
Setting appointments for eligible pharmacy services
You’ll support various pharmacy initiatives, clinics, program rollouts, and project implementation in coordination with the Sr. Manager, Pharmacy Solutions
You’ll demonstrate a professional work ethic, ensuring confidentiality of client records and medical information.
You’ll contribute to promoting a positive, friendly, safe, and healthy environment for all team members and clients.
The Shared Dispensary Services team offers remote support to our locations
Working collaboratively with Managers, Pharmacists, Operations Support Specialist, Operations Manager and Pharmacy Team Members.
Daily turning on and off of the Phone Queues as needed.
Daily remote data entry support
Daily remote phone support
Providing ad hoc support to locations when needed
Assisting with monitoring project implementation as assigned
Addressing questions and concerns from clients
Communicating effectively with all team members
Providing client care that is above industry standards.
Processing Central Fill prescriptions in partnership with other Senior Pharmacy Support Specialist(s) and onsite dispensary teams.
Participating in team meetings PRN (Virtual training, Prescribe IT, scheduled touchpoints…)
Must maintain professional work ethic, ensuring confidentiality of client records and medical information.
Contributes to promoting a positive, friendly, safe, and healthy environment for all staff and clients.
Other responsibilities as assigned.
Sound Interesting? Here’s The Next Step…
If this sounds like you, and you are interested in learning more, we’d love to hear from you!
Please attach a current resume and let us know why you would be a good fit.
In closing, thank you for taking the time to review this opportunity, and for considering us in your career journey. We wish you all the best and appreciate your interest in joining the Sinyard's Pharmacy/ Green's Drug Mart team.
