At Amazon, we strive to be Earth’s most customer-centric company, where people
can find and discover anything they want to buy online. We hire the world’s
brightest minds, offering them an environment in which they can relentlessly
improve the customer experience. Innovation and creativity are built into the
DNA of the company and are encouraged at all levels of employment. Every day we
solve complex technical and business problems with ingenuity and simplicity.
We’re making history and the good news is we’ve only just begun.
Amazon's IT Services organization supports all Amazonians at corporate offices,
ensuring they have the technology and resources needed to innovate and excel.
The IT Logistics and Imaging Team (ITS-LIT) is a critical part of this mission,
operating in a warehouse environment to image, deploy, and manage the lifecycle
of all end-user IT equipment for individuals and offices across Canada.
We are seeking a skilled and proactive individual to join our team and focus on
project-based initiatives that enhance our operational efficiency and service
delivery. This role offers an exciting opportunity to leverage your
problem-solving skills to make a significant impact on Amazon's corporate IT
Logistics.
You’ll join a diverse team of IT Support associates and engineers, supply chain
specialists, program managers, operations managers, and other vital roles.
You’ll collaborate with people across IT Services to help us deliver the highest
standards for IT Logistics, ensuring that our customers have the equipment they
need to perform their jobs. And you’ll experience an inclusive culture that
welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
• Lead and execute IT projects related to imaging, deployment, and lifecycle
management of end-user equipment
• Develop and implement solutions to improve operational efficiency and service
quality
• Provide escalation support for challenging problems and mentor junior team
members
• Contribute to the design and implementation of new IT processes and systems
• Preparation of IT assets for transportation in line with IT and InfoSec
polices
• Safe handling and destruction of IT media in accordance with InfoSec policy
• Appropriate management of returned IT assets in accordance with compute reuse
processes, reverse logistics processes, or disposal processes
• Preparation of all new hire equipment and supporting campus IT staff at new
hire orientation
About the team
Amazon's IT Services organization supports all Amazonians at corporate offices,
ensuring they have the technology and resources needed to innovate and excel.
The IT Logistics and Imaging Team (ITS-LIT) is a critical part of this mission,
operating in a warehouse environment to image, deploy, and manage the lifecycle
of all end-user IT equipment for individuals and offices across Canada.
