Our Senior Transportation Managers play a crucial role in exceeding expectations
and providing a superb customer experience; critical to Amazon’s success, which
is built on a foundation of customer obsession, and innovation. This position is
a multi-faceted role requiring the ability to balance strategy and execution.
The Senior Transportation Manager is responsible for all aspects of the
operations of the TOM teams within a specific node and may include
responsibilities for stand-alone sites as well. You will lead a dynamic team of
Operations and Area Managers to achieve operational excellence through coaching
and mentoring the team; driving employee engagement, and building leadership
bench strength within the TOM organization.
Multiple roles are expected across the network with flexibility for location
based on candidates current location and relocation preferences.
Strategic Responsibilities & Deliverables:
• Owns and delivers the operational budget for functional area, including
safety, productivity, financial and labor planning, and operational goals for
TOM
• Responsible for providing strategic level/long-term planning (3, 6, and 12
months out) including labor planning, forecasting, and peak season planning
• Drives continuous improvement projects to optimize operations and improve
productivity to meet and exceed business objectives; works on strategic projects
that have total building and network-wide impact. Effectively leverages the
Operations and Area Managers to solicit ideas and understand problems and
challenges in the building.
• Networks with other leaders across the network to solicit and share process
improvements and drive efficiencies and cost savings.
• Establishes objectives and metrics for safety, quality, productivity, and
customer experience
• Sets clear goals and expectations for Operations and Area Managers. Measures
performance, provides feedback, and holds leaders accountable
• Mentors and develops leaders and staff
• Participates in recruiting to identify and evaluate associates and
internal/external candidates for promotion and hire.
• Works closely with support staff (HR, Finance, Safety, IT and other leaders)
to build and secure support and resources for projects and initiatives
