Are you a seasoned 309A-licensed electrician who thrives on complex service work in institutional, commercial, and industrial (ICI) environments? We're looking for a top-tier professional to lead by example—someone comfortable troubleshooting and repairing electrical systems and small-scale new electrical installations.
As our Technical Team Lead, you'll split your time between hands-on service work and mentoring others. Your deep experience in diagnostics, code compliance, and high-stakes problem-solving will be essential in guiding our team to deliver safe, high-quality service. You'll be the go-to expert for complex issues and play a critical role in raising the technical bar through coaching, knowledge-sharing, and on-site support.
If you're at the top of your trade, take pride in teaching others, and enjoy solving problems in dynamic, real-world settings—this role is built for you.
Kraun drives for results, takes pride in our professionalism, and values the people on our team. We love that we are good at what we do, and who we work alongside each day is critically important. We aim to provide a work environment where individuals feel safe, matter, belong and can grow professionally.
Role and Responsibilities
Perform hands-on work efficiently and effectively.
Site-level quality assurance and technical leadership.
Coach and guide field electricians to ensure work meets code, quality, and safety standards.
Assist the Service Operations Manager with technical support.
Participate in hiring, onboarding, and performance reviews for team members.
Execute tailored training initiatives to promote technical skills.
Lead technical components of team meetings, including ESA updates and lessons learned discussions, to foster continuous learning.
Conduct jobsite visits to ensure quality work and effective job progress.
Address client concerns related to technical issues, escalating broader concerns to the Service Operations Manager.
Support the field start-up of quoted jobs.
Work in collaboration with the Service Operations Manager and the Projects Team to support the effective transition of project clients to the service team.
Recommend inventory and tool purchases to improve jobsite efficiency.
Support the field team in effectively using the department's operating software to document work and maintain accurate service records within the field.
Collaborate with dispatchers, Purchasing and Customer Care to ensure technical field execution aligns with the schedule and resource allocation.
Foster a safety culture and manage operational risks, collaborating with the Health & Safety Specialist as needed.
Demonstrate SPARK Values and represent Kraun with professionalism at all times.
Perform other duties as assigned
Key Accountabilities – Measures of Success
Technical leadership and team development.
Customer experience and relationship management.
Timely resolution of technical field issues.
Safety and compliance
Qualifications and Education Requirements
Ontario 309-A Electrician Construction-Maintenance License in good standing
Hold a valid G driver's license and maintain a clean driving record
Pass a background screening and provide a criminal reference check
Experience and Preferred Skills
Proven work experience as an electrician in industrial, commercial and institutional environments is required
Strong leadership skills that result in high team engagement and development
Able to work within a schedule-driven environment, with the ability to meet deadlines and manage work tasks efficiently
Ability to quickly learn software programs and support team members
Goal-oriented mindset and the ability to adapt
Systems-driven mindset and ability to optimize and train on processes
Quickly problem-solve and apply critical thinking abilities
Able to communicate effectively in English, both written and verbal
Must be able to work independently, with minimal supervision
Excellent at fostering relationships inside and outside of an organization
Working Environment & Physical Demands
The incumbent will work on site(s) and within facilities with demanding conditions such as varying weather, diverse locations, heights, tight spaces, uneven terrain, etc.
You must be able to work in all weather conditions, drive/walk/navigate, be in good physical condition, and be fit for duty at all times.
May be requested to work overtime and weekends to support team members and carry out installations and emergencies.
Tools & Perks Provided
Computer technology to work effectively
Professional training courses as deemed helpful
Marketing materials
Company events
Retirement Savings Program
Extended Healthcare
Vision care
Dental Care
Employee Assistance Program
Education reimbursement
Health & Safety training
We are committed to providing equal employment opportunities and accommodations to applicants per the Accessibility for Ontario with Disabilities Act (AODA). Applicants may request accommodation during the recruitment process.
