Company DescriptionAs Assistant Front Office Manager – Relief Overnight, you will showcase your leadership and interpersonal strengths to maximize the Front Office Operations, and ensure an exceptional guest journey. You will work 2 overnight shifts and 3 daytime shifts per week as Manager on Duty.Job DescriptionWhy work for Fairmont Pacific Rim?Opportunity to develop your talent and grow within Fairmont Pacific Rim and across the world!A competitive salary, starting from $68,000.00 per annumComplimentary meal through our Colleague Dining ProgramExclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver, Victoria, and WhistlerTravel reimbursement program for a TransLink monthly passExtensive benefits package including health, paramedical, dental, vision, life and disability insurance for those meeting eligibility requirementsCompany-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan for those meeting eligibility requirementsComplimentary hotel stay for newly hired employees with breakfast for two through our BE OUR GUEST program What you will be doing:Support the Director, Front Office with all aspects of the Front Desk department and ensure all standards are followed with friendly and engaging service Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guestsComplete managerial tasks such as scheduling, payroll, performance management & coachingEnsure all service standards and procedures are adhered toOther duties assignedQualificationsYour experience and skills include:Service focused personality is essentialPrevious hotel leadership experience is required, ideally within a Forbes certified 5-star propertyPrior experience working with Opera or a related systemProven ability to build and maintain good relationships with all stakeholdersCommunicate thoughts, actions and opportunities clearly with strong networking skillsAbility to lead by example, believe in a strong team culture and set the scene for high performanceAdditional InformationYour team and working environment:Be a part of Forbes Five Star and AAA 5 Diamond hotel, be a member of the finest Front Office teamOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Visa Requirements: Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
