Position Overview
TrustArc is seeking a Global Privacy Manager (GPM) to join our Assurance team. This client-facing position is responsible for leading privacy assessments, supporting global compliance initiatives, and managing relationships with a diverse client portfolio.
While the majority of clients are based in China, the role also includes engagement with organizations across the United States, Europe, and other regions of Asia. As such, fluency in Mandarin (spoken and written) is required. The position is fully remote, with no travel to or presence in China required.
The successful candidate will play a key role in delivering TrustArc’s certification programs and privacy operations services, ensuring clients’ alignment with global privacy frameworks such as GDPR, CCPA, and cross border data transfer frameworks. This includes providing strategic and practical guidance, drafting privacy documentation, and working cross-functionally to improve client outcomes and internal service delivery.
What You Will Do
Demonstrate and apply privacy knowledge to cross-sector clientsProject manage certifications and assessments for assigned customer baseBuild strong client relationships by maintaining knowledge of TrustArc solutions and aiming to address each client’s privacy-related concernsFoster the growth of TrustArc clients from a revenue and account management perspectiveMaintain knowledge of current events in the legal and compliance spaces as they relate to privacy practicesMeet defined monthly and quarterly assessment and performance goalsCollaboration with internal TrustArc departments to resolve customer issues and improve solutionsActive participation in privacy industry organizations and eventsDefine and implement creative solutions that address client-specific business needs to help them meet TrustArc requirements and manage deadlinesWork with portfolio of clients that are located in China (
in Mandarin)
What You Will Bring
BA/BS required
Fluent in spoken Mandarin; written preferredCIPP certification strongly preferredPrevious experience in a privacy-focused role preferredExperience in B2B account management, enterprise client services or comparable roleAttention to detail and ability to work through complex problems using creative solutionsProject management skillsTime management skillsAbility to distill complex issues into easy to understand recommendations that can be conveyed in written and verbal formFamiliarity with and understanding of major international and domestic privacy laws and regulations preferredMust understand privacy concepts and terminology as applicable to the private sectorDetailed understanding of complex emerging Internet technologies, online tracking, cloud/processor activities, encryption and anonymizing dataFamiliarity with or ability to quickly learn major CRM systems and experience with project management toolsMust demonstrate a strong service orientationHolds self and others responsible for goals, outcomes, deadlines and objectivesCompliance background is helpful, but not required
What We Offer
Health, Vision, and Dental Care (also available for partner)Endless PTO Program100% Work from HomeOpportunities to participate in health-focused activities - mindfulness, wellness, active lifestyle$2,500 active employee referral program
Compensation: up to $135,000 CAD per year or $100,000 USD per year
Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws.
Equal Opportunity
TrustArc is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. TrustArc does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
If you need reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, contact us at hr@trustarc.com and describe the specific accommodation requested for a disability-related limitation. Reasonable accommodations are modifications or adjustments to the application or hiring process that would enable you to fully participate in that process.
