At Wolseley Canada, our leading-edge is the knowledge and insight found in every corner of our organization. Here, you’ll build strong relationships and support critical industries that touch the lives of Canadians. Every day, we show up with intention and pride; in ourselves, our associates, and our customers. You’ll have a solid foundation to try new things, uncover new possibilities, challenge yourself, and grow your career. Does this sound like somewhere you’d like to be? Wolseley Canada is the leading wholesale distributor of plumbing, HVAC/R, waterworks and industrial products in the country and working here means, a network of possibilities, a place you are valued and a higher standard. Join the Pros! Reporting to the HR Business Partner the Generalist will be responsible for HR support within assigned regions/business units. This includes employee relations, performance management, recruitment support and administrative support. Travel to branches will be required. What’s in it for you? Full health care benefits starting day one. Career development and training opportunities Comprehensive benefits with premiums fully paid for by the company for the “Core” package. Life insurance, disability and wellness programs Retirement savings programs including RRSP and DC pension with up to 5.25% employer contribution Paid vacation and sick time and day off on your birthday! Bonus programs that include annual performance and profit sharing Employee discounts on top brands of plumbing and HVAC/R products Education reimbursement for employees Employee referral program Safety shoe reimbursement What you will do: Coach and assist managers on employee relations, organizational policies and terminations Act as the primary contact for all managers and employees via telephone, email, and in person when required. Will provide clarity around questions on HR policies, procedures and guidelines. Provide courteous, quick and professional support to internal client group Accountable for Workday administration for client group Conduct in person investigations. ie. employee complaints Partner with central Talent Acquisition team to manage recruitment needs for the region Assist with implementation and communication of national/regional HR initiatives Development and management of role profiles and job descriptions Support the HR Business Partner with the performance review and goal setting process Support compensation initiatives, such as coordination of annual salary and incentive review and bonus payout Prepare reports to support the needs of various business units Support employees/managers with leave management and accommodation Advise client group on disciplinary procedures Maintains compliance with federal and provincial legislation concerning employment laws Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems Direct employees to alternate resources, external service providers, when necessary Prepare standard documentation upon request from employees and managers, i.e. employment verification letters, leave of absence letters, internal move letters Assist with administration of New Hire Orientation program Assist in communicating HR changes to the organization Participate as an active member of the Canadian Human Resources team Other projects and duties as assigned What you will bring: Post-Secondary education in Human Resource Management or related field, plus a minimum of two (2) to four (4) years’ work experience in a similar role, or the equivalent combination of education and experience. Preferred completion or working toward the CHRL designation Preferred work experience and knowledge of Workday and associated business processes Advanced skill level in MS Office applications (Word, Excel, Power Point) required Excellent Customer Service, interpersonal and leadership skills Effective analytical and problem-solving skills Excellent communication skills both oral and written Knowledge of current trends and issues in HR, Employment Standards and other employment related legislation and how to apply them in the business Experience in building, managing and maintaining employee and manager relationships Proven ability to manage conflict Able to maintain confidentiality and conduct work within appropriate privacy standards Able to handle stressful situations Ability to offer sensible judgment, recommendations, opinions and suggestions based on sound HR knowledge Highly organized in prioritizing work, multi-tasking, and consistently meeting deadlines within a fast-paced work environment Extreme attention to detail Must be a self-starter with the ability to work in a collaborative team-based environment Please note: This position requires the result of a satisfactory criminal record check. A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. Wolseley Canada is part of Ferguson plc, a leading value-added distributor in North America providing expertise, solutions and products from infrastructure, plumbing and appliances to HVAC, fire, fabrication and more. Ferguson is headquartered in the U.K., with its operations and associates solely focused on North America and managed from Newport News, Virginia. With approximately 36,000 associates across 1,700 locations in North America, Ferguson exists to make our customers' complex projects simple, successful and sustainable. In Canada we are the country’s largest national trade distributor of plumbing, hydronic, HVAC/R and PVF products and solutions. Our national network of over 220 branches coast-to-coast supports over 2,500 employees, including our national team of sales and service specialists and our corporate head office located in Burlington, ON. Our continued growth as an industry leader depends on hiring the best talent and helping them build rewarding careers. We believe in supporting the successes and development of our employees because our customers have come to rely on us for our knowledge, dependability and expertise. Come join us if you are committed to investing in yourself and delivering exceptional customer service.