Company DescriptionWelcome to a place where people are at the heart of everything we do.? Welcome?to people with an inspiring vision and who seek stimulating challenges. At CIMA+, you’ll find a place where you’ll have many opportunities to learn and develop while working on engaging projects.? We are a firm 100% owned by its employees and we value a collaborative and entrepreneurial mindset. You will have the flexibility to manage your work on your own terms and define what work-life balance means to you.? When you join CIMA+, we welcome you to a place that you can call home.Job DescriptionThe incumbent's mandate will be to work closely with the organization (corporate sectors and business expertise centers), to identify and analyze business needs arising from business initiatives as well as strategic initiatives. He/she will ensure the traceability of needs, from the definition of business initiatives to the deployment of recommended technological solutions. The incumbent will act as a true strategic advisor to the various business sectors, and as a liaison between the different teams in the Information Technology Vice-Presidency responsible for implementing, supporting and improving solutions. The analyst will support sectors in defining and analyzing business needs that can potentially be addressed by existing technological solutions or that will be subject to a tendering process for selection and implementation. Primary Responsibilities Support business sectors in implementing various initiatives to achieve prioritized strategic objectivesUnderstand the business context it will support, so as to identify the impact of process and solution evolution on the organization's operationsCarry out the various stages of the demand management process Analyze current business processes and define future business processesIdentify, analyze, document, prioritize and validate the organization's business needs and requirementsCollaborate with IT architects and functional analysts to identify solutions and transform functional requirements into technical specificationsContribute to change managementFacilitate product and service implementation while ensuring that the advertised value is metContribute to the development of the test strategy and define the acceptance test planWork in collaboration with the Operational Excellence department, which undertakes continuous improvement initiatives related to the quality systemSupport the business sector during the deployment of new processes, tools or technological solutions Skills and competencies required? Experience in preparing IT project studies (cost-benefit analyses, business cases)Knowledge of project delivery methodologies (Cascades and Agile) and development cyclesKnowledge of ticket and project management software (Atlassian, ServiceDesk) or any other equivalent software, an assetGeneral ERP knowledge an assetKnowledge of the BPMN 2.0 process documentation standard, an assetProven aptitude for teamwork, collaboration and customer serviceRigorous, respectful of existing methodologies, deadlines and activities under his/her responsibilityStrong analytical, problem-solving and information-processing skillsAutonomy, curiosity and the ability to learn quickly in order to deliver in a changing environmentInfluence, persuade and be recognized as an agent of changeCustomer focusDemonstrated interpersonal skills and excellent oral and written communication skills Advanced workshop facilitation, peer presentation and leadership skills QualificationsUniversity or college studies in business, computer science or engineeringMinimum of five (5) years of relevant experienceTraining or experience as a business analyst or product owner, an asset Knowledge of the professional services industry an assetBilingual English and French (spoken and written): bilingualism is an essential requirement for this position, as it enables effective collaboration with our various stakeholdersCertifications such as Capability in Business Analysis™ (CCBA®) or Certified Business Analysis Professional™ (CBAP®), an asset #LI-HybridFor your questions, contact Ibrahima Amadou LYAdditional InformationEthics and integrity are fundamental values at CIMA+. That is why we are committed to ensuring equal access to resources and opportunities for candidates, regardless of their identity (race, ethnicity, colour, religion, gender, age, disability, sexual orientation, gender identity or expression, socio-economic status or background, etc.).?In keeping with the principles of employment equity, we encourage all applications, including, but not limited to, those from women, Indigenous people, people with disabilities and visible minorities. We also encourage candidates to complete the self-identification form when applying for employment.?Accommodations are available on request. Your Business Partner will process your request.
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