Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence. The Procurement Support Specialist is responsible for supporting the procurement team and business collaborators in analyzing and resolving issues in our e-procurement system (Ariba/Guided Buying), provide training and guidance to other business users, support on reporting tasks, and be responsible for document and knowledge management for the Corporate Procurement team. Come join our team! What you'll do: Provide elevated support for Ariba / Guided Buying Build and maintain Standard Operating Procedures, Quick Reference Guides, and training materials Deliver Ariba training including onboarding new procurement staff Support the Senior Manager of Procurement Enablement with reporting duties (report creation, distribution, QA/QC) and master data management activities to ensure data quality Be the custodian of corporate procurement documents and be responsible for knowledge management What you'll bring: University degree or equivalent experience or higher or an equivalent combination of education and work experience. Experience in using Enterprise Resource Platform (ERP) like SAP or using an e-procurement system like Ariba Experience in reporting; business intelligence tools like Tableau, Power BI, or Qlik Experience in legal contract management or administration a plus Proficient in Excel Experience mentoring or training other team members on a process Experience in managing data preferred (governance, policy, QA/QC, etc.) Problem solving mentality Tech savvy Attention to detail Data driven and good with numbers Facilitating workshops or delivering training Organized Customer service demeanour; able to provide white-glove service to customers Change agent What you'll bring: Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities. Outstanding Career Development opportunities. We’ll support your professional development education. Competitive vacation package with the option to purchase 5 extra days off per year Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion Corporate wellness programs to support our employees’ physical and mental health Hybrid flexible work model Please note that we may use AI tools to help us through the recruitment process. This is an existing position which has been posted both internally & externally. Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada. #LI-AI1 We help our 19.5 million customers to save for the future and manage the risks of everyday life. To give these customers the best possible products and service we know we must make Aviva the most attractive choice for talented, entrepreneurial people with diverse backgrounds and an evolving range of expertise and insight. So, we’re passionate about helping our 23,000 people to do the best work of their lives, to enable them to make a positive difference to the lives of our customers.