Description
Our team and what we’ll accomplish together
Join the Prepaid team and be the envy of your family and friends!
We're looking for a Senior Marketing Manager to join the Prepaid Base Management & Product team, where you'll take ownership of the strategic direction and performance of the Public Mobile and Koodo Prepaid customer bases.
The Prepaid Base & Product team plays a critical role in TELUS' success. We manage and grow the TELUS, Public, and Koodo Prepaid portfolios, helping thousands of Canadians begin their journey with a mobility provider. We’re agile, collaborative, and driven by curiosity, working to unlock growth, adapt to change, and deliver real value.
In this role, you’ll lead long-term strategy for Public and Koodo Prepaid. You’ll drive retention, ARPU growth, and cross-brand alignment through end-to-end initiatives, while evolving the tools and reporting that surface cohort-level insights and guide strategic decisions. You’ll operationalize complex programs, influence final calls on pricing and plan structure, and partner across teams to align digital, pricing, and campaign priorities. You’ll also support team development through coaching and mentorship. We're looking for a self-starter who thrives in a fast-paced, evolving environment and brings a strong sense of ownership and energy to a fun and collaborative culture.
What you’ll do
As a Senior Marketing Manager, you’ll be responsible for:
Owning overall base strategy, including long-term retention and ARPU growth plans across Public and Koodo Prepaid
Measuring KPIs and tracking progress toward key portfolio goals
Identifying new growth opportunities and bringing innovative ideas to life
Building and presenting compelling business cases and recommendations
Crafting presentations with clear, strategic storytelling for all levels of the organization
Collaborating with cross-functional teams, including Digital, Pricing, Channel, Customer Experience, and Strategy
Qualifications
What you’ll bring
4+ years of experience in Marketing, Product Management, Consulting, or a related role
Strong organizational skills with the ability to manage multiple priorities
A problem-solving mindset and willingness to learn by doing
Comfort working with data to analyze trends and support recommendations
Excellent collaboration and relationship-building skills
Strong communication skills across working-level and executive audiences
Great-to-haves
Experience in telecom or another customer-centric industry
A degree in Business, Marketing, Economics, or a related field
Prior experience in base management or lifecycle marketing
What we give back to you
Exposure to all areas of marketing, plus direct interaction with senior leaders
A deeper understanding of telecom, product strategy, and customer-first programs
A dynamic and fast-paced environment with meaningful impact
A diverse and collaborative team culture
Mentorship and development opportunities
Industry-leading tools and training to support your growth
A flexible remote work style
A culture that supports giving back to your community
Competitive pay and benefits
And yes, we also like to have fun!
