Job Title Senior Portfolio Administration Coordinator (Bilingual) Job Description Summary POSITION SUMMARY - BILINGUAL FRENCH REQUIRED Responsible for reviewing leased and owned property documents as well as compiling and maintaining critical location data including financial and contractual obligations as part of the lease administration process. This position may be assigned to one or more accounts/clients. Job Description Essential functions and responsibilities Review, abstract, and/or perform quality control data audits of documents including updating and maintaining all lease information and data in our technology information systems, as required Ensure proper document management measures are followed for all leased, owned and other associated documents. Maintain file retrieval/storage, scan documents, and open/distribute mail Review client invoices in conjunction with lease requirements and collect proper supporting back-up documentation from landlords/billing authorities and confirm all calculations are correct Conduct desktop audits of Year-End Common Area Maintenance (CAM), Insurance, and Real Estate Tax reconciliations, interpret, and analyze all charges for accuracy, in accordance with lease documents. Directly responsible for dispute resolution with landlord for any identified discrepancies Responsible for ensuring the financial obligations of our Clients is accurate and that monthly rents are processed in a timely manner Oversee and manage the subtenant process including the recording and collection of monthly rent and the pass-through of invoices and year-end reconciliations Communicate frequently with internal and external partners. Notify client of critical dates, real estate policies and procedures, and assist with general inquiries Request and process certificates of insurance as required by the lease document Review Estoppels and Subordination Non-Disturbance Agreements (SNDA’s) against the lease terms Regularly exercises good judgment and logic in responding to leased and owned property inquiries from the client and/or landlords Ensure that productive landlord and subtenant relationships are maintained in accordance with the lease and sublease agreements Establish task priorities and create schedules for portfolio objectives Able to manage multiple projects/priorities in a fast-paced environment Assist managers with timely and accurate financial and critical date reports for client presentment, identify and record savings, identify exceptions, investigate causes of exceptions, and recommend solutions Assist or oversee special projects as requested by the client or leadership Partner with the manager and transition team to get new accounts established quickly and smoothly Assist manager or oversee the creation and continuous updates to process playbooks Provide guidance and direction to other Portfolio Coordinators on various tasks and projects Train new associates Continuously seek business expansion opportunities with existing clients and develop those opportunities Stay up to date on the latest industry standards and trends Key Competencies Customer Service Skills Communication Proficiency (oral and written) Organization Skills Analytical Skills Technical Proficiency Research Skills Detail Oriented Interpersonal Skills Sense of Urgency Education High School diploma or GED required Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal Additional eligibility qualifications 2+ years of experience in auditing or related field Expertise in cost analysis, gross up calculations, review of ledgers, contracts, and other financial books and records Ability to understand and interpret complex real estate lease terminology Working knowledge of financial terms Strong proficiency with MS Office Suite (MS Word, Excel, and PowerPoint) The compensation for the position is: $53,295.00 - $62,700.00 Cushman & Wakefield is committed to equity in employment and our goal is to have a diverse, inclusive, and barrier-free workplace. If you are a person with a disability and need the job posting in an alternative format or any other accessible accommodations during the hiring process, please email your request to canadarecruitment@cushwake.com. Please refer to the job title and job location when you contact us. Cushman & Wakefield s’engage à respecter l’équité en matière d’emploi. Notre objectif est d’offrir un milieu de travail diversifié, inclusif et exempt d’obstacles. Si vous êtes une personne handicapée et que vous avez besoin de recevoir l’offre d’emploi dans un autre format ou d’accéder à toute autre mesure d’adaptation au cours du processus d’embauche, veuillez soumettre votre demande par courriel à canadarecruitment@cushwake.com. Veuillez mentionner le titre de poste et le lieu de travail au moment de communiquer avec nous. INCO: “Cushman & Wakefield” About Cushman & Wakefield Cushman & Wakefield (NYSE: CWK) is a global leader in real estate services, leveraging our specialized expertise to deliver innovative solutions and exceptional value to owners and occupiers. With 52,000 employees in nearly 400 offices across 60 countries, we are one of the largest firms in the industry, with more than 100 years of history. In 2023, we generated $9.5 billion in revenue from our core services. To learn more, visit www.careers.cushmanwakefield.com.
