We’re looking for a passionate, high-energy leader with a can-do attitude who thrives both on deck and in the water. As our Aquatic Program Coordinator, you’ll play a central role in team leadership, instructor development, program quality, and client satisfaction across multiple locations.
This is a hybrid role, blending both remote administrative work and on-site presence at pool locations. If you're someone who brings energy, clarity, and empathy to your leadership style, this role offers you the chance to grow, lead, and truly make a difference.
Key Responsibilities
Recruitment & Onboarding:
Coordinate online and in-water interviews with candidates
Lead all onboarding tasks, including digital training and co-teaching sessions
Track and support takeover milestones to ensure a confident and prepared start for new hires
Training & Development
Plan and lead ongoing staff training, in-services, and coaching opportunities
Mentor instructors on-deck and provide regular, actionable feedback
Conduct formal staff evaluations
Ensure all certifications (NLS, First Aid/CPR-C, Swim Instructor) remain current
Scheduling & Operational Oversight
Coordinate with our Aquatics Manager weekly lesson and instructor schedules
Monitor and support multiple pool locations, ensuring cleanliness, readiness, and safety
Liaise with facility staff or landlords as needed for maintenance and supplies
Participate in weekly planning and internal operations meetings (remote and in-person)
Client Relations
Serve as a friendly, visible point of contact for families and clients on deck
Manage feedback, questions, and occasional concerns with professionalism and care
Communicate clearly about swimmer progress, instructor changes, and session logistics
Teaching & Program Support
Teach swim lessons each week to stay grounded in program delivery
Collaborate with Head Instructors to ensure consistent class delivery and student success
Lead special projects that improve efficiency, client experience, or team morale
Who You Are
A certified National Lifeguard
Holds Standard First Aid & CPR-C
Friendly, proactive, and thrives in a team-based, hands-on environment
Organized, responsive, and comfortable juggling shifting priorities
Excited to travel between pool sites and work in a hybrid model (on-site + admin from home)
Available weekends, with a set day off (Friday) and a second day off on rotation
Why Work With Us?
A collaborative team that values heart, quality, and community
A leadership opportunity with real impact on staff, clients, and programs
A role with variety, flexibility, and room to grow
If you are enthusiastic about making a difference in people's lives through swimming education, we invite you to apply today and join our passionate team at The Aqua Life Swim Academy!
Job Types: Full-time, Part-time
Pay: $17.57-$19.74 per hour
Schedule:
Evening shift
Monday to Friday
Weekends as needed
Licence/Certification:
National Lifeguard (required)
SFA and CPR-C (required)
Work Location: Hybrid remote in Nepean, ON K2H 5Y9
