At Fresh Tracks Canada, we craft tailor-made Canadian vacations for people from all over the world. Since 1996, our team of Canadian Insiders have helped our customers plan their vacations and enjoy life-changing travel experiences.
We believe in keeping our customers front and center in everything we do; in fact, focus on serving our customers is one of our core values. Everyone acts and operates as an owner, treating this business as their own. We raise the bar constantly, embracing that nothing is perfect but continuous improvement is key. Our team is made up of passionate, positive experts who drive healthy collaboration by winning or losing as one, and we bring out the best in each other.
ABOUT THE ROLE
Are you ready for your next adventure? We are growing, and this is an exciting time to join the Fresh Tracks Canada team! If you are an organized, self-motivated, creative individual with an eye for detail this may be your role!
Reporting to our Director, People Operations, you will have the opportunity to work closely and collaborate with our tight knit PO team. You will oversee all the day-to-day operations of the office, plan and manage company events, and be a driving force in employee engagement. We are looking for someone who has a strong desire to grow and an eye towards continuous improvement. The ideal candidate will be detail oriented and be a self-starter who can take initiative in their role. This person will be the face of the People Operations team, and cultivate a positive, fun and welcoming workplace for all of our Fresh Trackers!
Salary Range: $60,000 – $65,000 CAD annually, based on experience and qualifications.
RESPONSIBILITIES
Responsible for managing office supplies and services
Partner with our Property Management and arrange maintenance and facilities access
Main point of contact for office suppliers
Play an active role in onboarding, including workstation and technology set up
Responsible for keeping the office and kitchen areas tidy and stocked with supplies
Coordinating and managing company events and event budget
Responsible for maintaining high standards of cleanliness in and office spaces and meeting rooms
Ordering and coordinating catering for staff
Leading Health & Safety and employee wellbeing initiatives
Updating and managing the employee training portal
Troubleshooting office equipment and working closely with our IT partners
Other administrative duties as required
REQUIRED SKILLS & EXPERIENCE
2+ years experience in office management
Strong planning, organizational, analytical and time management skills.
Excellent attention to detail and accuracy
Ability to work in a fast-paced environment and adaptable to change
A positive self-starter attitude with a predisposition to take initiative
Professional verbal and written communication skills
Experience creating and working with reports and dashboards
Excellent administrative and computer skills, including word processing, spreadsheets and presentation software (Microsoft Office)
Highly developed interpersonal skills and the ability to work effectively across departments and leadership teams
Ability to work simultaneously on a variety of complex projects with tight deadlines
REWARDS
You may be eligible to receive the following benefits, based on your contract type:
3 weeks vacation (4 weeks after your first year)
Extended health benefits package
Applauz Recognition
Comprehensive employee assistance program
Paid anniversary day off
“Pawternity leave” days for your new furry family members
Great working hours
Friendly and fun team environment with company celebrations and social events
Access to Canadian travel industry discounts!
DE&I initiatives and events
Community (volunteer) Hours
Social Clubs including Book Club & Fitness Club
Paid Maternity & Parental leave
Paid Pregnancy loss leave
DIVERSITY, EQUITY, AND INCLUSION
We are an equal opportunity workplace. We strongly encourage applications from under-represented communities, diverse backgrounds, identities, and experiences. We don’t judge based on race, religion, ethnic background, sexual orientation, age, marital status, disability, gender identity or anything else that you might bring to the table. We don’t care about where you went to college, your degree, your age, or what names you might have on your resume. Instead, we’re looking for motivated, compassionate people who can execute from the ground up. We also know that everyone has a unique career journey and experience comes in many forms.
Officially Great Place to Work® CertifiedTM 2022/2023
Officially Great Place to Work® CertifiedTM 2023/2024
Officially Great Place to Work® CertifiedTM 2024/2025
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