Sales Administrator
Crown Nissan
Job Type: Full -time Permanent
We are a Winnipeg-based family-owned organization that believes in building relationships, integrity, and teamwork. We take pride in being one of Canada’s Best Managed Companies and one of Aon Hewitt’s Best Employers Platinum level, while providing exceptional service to clients.
We offer a competitive performance-based salary and encouraging team environment, as well as a competitive benefits package. We offer graduated training, mentorship, and online brand training to assist our employees in achieving their career goals.
After the initial 90 days of comprehensive training, success will mean having the ability and skills to work with multiple computer programs, while being the first point of contact for our dealership customers.
Additional Crown Auto Group Employee Perks:
Comprehensive Benefits Package including extended health, dental, vision and massage therapy reimbursement
Discounted fitness membership
Associate Referral Bonus Program
Career advancement- most of promotions are from within the company
Access to Perkopolis. (Canadas leading corporate concierge discount service)
What you’ll do:
Promptly answer telephone in a warm and inviting manner
Operate a multi-line telephone system, transferring calls to appropriate executive, sales representative or department
Respond to customer emails in a timely manner
Coordinate and process customer payments, customer accounts, petty cash and cheque requisitions
Distributes mail and coordinates all courier pickups
Coordinate and process all necessary documentation and payments for the service department
Organize, maintain, and coordinate Company records and files in their proper locations
Assist in the compilation of data for various reports
Acquire basic knowledge about the dealership, in order to be able to respond to inquiries for general information
Provide information to customers on various dealership promotions
Answer basic customer inquiries or direct customer to appropriate personnel
Prepare and reconcile gas vouchers
Stock in new and pre-owned cars
Print Carfax and Safety to complete car files
Other duties as assigned
Qualifications:
A passion for customer service and Automobiles and experience in automotive industry an asset
1-2 years of experience in a fast paced administrative role
High degree of resourcefulness, flexibility, and adaptability
Ability to apply understanding to carry out instructions in written, verbal, or diagram form
Strong knowledge of Microsoft Office products, including Excel and Word
Able to maintain filing systems and basic database
Excellent analytical and problem-solving skills
Superior telephone manners and strong interpersonal skills
Able to effectively communicate both verbally and in writing
Able to build and maintain lasting relationships internally and externally
Demonstrates CROWN Auto Group’s CARMA Values: Collaborate, Accountable, Relationship-focused, Motivated, Attitude
Other languages spoken considered an asset
CROWN AUTO GROUP is an equal opportunity employer! We are looking for people from various ethnicities, backgrounds and experiences to join our workplace. Reasonable accommodations are available during the selection process, and we'll respond in a timely manner to requests for accommodations.
