Temporary position for 12 months Are you looking to deliver maximum value to our members and clients while taking full ownership of initiatives aimed at optimizing our practices or driving growth in our sector? Do you have experiences working with teams outside Quebec, such as the Desjardins Agent Network (DAN)? Do you want to join a dynamic close-knit team? This position is for you! As Direct Insurance, Commercial Lines Division, you will be responsible for mandates aimed at transforming certain processes and practices within our area. Your role involves analyzing the context and business needs of the client as part of key initiatives or projects that support growth and evolution. You will co-create, design, and recommend business solutions. You will analyze their impact on the organization and ensure their integration—from the needs definition stage to the implementation of changes in operations. The nature of the initiatives and projects requires broad knowledge in your field. You will play a key role in promoting initiatives that help us better serve our entrepreneurial member-clients and achieve our growth potential—becoming the 5th largest commercial property and casualty insurer in Canada by 2030! In addition to supporting various sponsors and managers, you will be part of the high-performing agile C-Lean squad, responsible for the continuous improvement of our sector. More specifically, you will be required to: Analyze the client’s business context, model, and document business processes and identify opportunities for improvement and optimization aligned with business needs Analyze stakeholder needs, costs, benefits, risks, constraints, and business opportunities to be considered within the project scope and execution Lead diagnostics Collaborate in defining business objectives, identify and analyze various business solutions, and recommend those to be adopted Coordinate and take ownership of all deliverables related to business analysis within an initiative, including impact analyses Collaborate with the business integration team in defining and executing change management activities to maximize business value What we offer Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment Benefits apply based on eligibility criteria. What you bring to the table Bachelor's degree in a related field A minimum of four years of relevant experience in process transformation, continuous improvement, business analysis and operational efficiency Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required for positions in Quebec Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Knowledge of Lean Six Sigma Knowledge of an agile and matrixed environment Action oriented, Ambiguity, Customer Focus, Differences, Interpersonal Savvy, Nimble learning, Stakeholders Trade Union (If applicable) At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Job Family Administration (FG) Unposting Date 2025-06-23 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!
