An excellent opportunity exists in our Calgary Commercial insurance branch for an Administrative Assistant/Receptionist. You will be the central point of contact for visitors and clients to the Calgary office, creating a positive and professional first impression, and responsible for day-to-day operations of the office, including reception, mailroom, document management, data entry and reporting. You will be proficient in multitasking and ensure consistent service standards that meet and/or exceed corporate and branch objectives.
What is in it for you:
• Hourly salary of $25.
• 3-month contract.
• Full-time position, 22.5 hours per week (3 days per week - part-time)
• In office position.
• Opportunity to work in a dynamic and professional environment.
• Join a passionate and inclusive team of professionals.
Responsibilities:
• Receive visitors or vendors and ensure prompt contact is made with the appropriate individual
• Apply strong customer service and problem-solving skills, while juggling multiple demands, including internal/external customer expectations.
• Liaise with managers to discuss administrative functions or processes as needed and work collaboratively to ensure efficient workflows are implemented
• Office Administration
• Responsibility for all office functions including equipment/supplies ordering and management and site maintenance
• Event or meeting planning, support and procurement
• Responsible for incoming/outgoing regular post, registered mail, courier and parcels
• Primary receptionist
• Management of internal office access and security protocols
• Branch/department invoicing as required and management of petty cash fund
• Document and records management (scanning, forwarding, filing, saving/storing etc.
• Other data entry, project work or business tasks as assigned
What you will need to succeed:
• Minimum 2 years experience in reception/administration function. Insurance industry experience preferred.
• Excellent administration skills with strong knowledge of Microsoft applications (excel, word etc)
• Ability to develop strong business relationships, externally with brokers and internally with various business units
• Strong organizational skills showing attention to detail and the ability to meet deadlines.
• Warm and engaging demeanor with the ability to comprehend and interpret instructions to ensure understanding .
• Ability to assess circumstances, empathize and offer help.
• High level of integrity and professionalism; willingness to own actions from beginning to end; enthusiasm and flexible approach to work.
• Excellent aptitude using technology/systems
• Post-Secondary education or equivalent practical experience
