At S.U.C.C.E.S.S., you will be able to grow and develop alongside a diverse team of professionals and enjoy great benefits and perks. Experience what it is like to join a purpose-driven organization and make meaningful contributions to our community. Explore our amazing new opportunities.
Division: Integrated Services for Newcomers
Program: Career and Youth Services (CYS)
Employment Type: Permanent Full-Time
Number of Positions: 1
About the Position:
The AO provides front-line support services to the Youth Leadership Millennium (YLM) and assists with the administrative functions of the program. The AO will be responsible for processing all purchases and financial records, organizing and maintaining up to date records, organizing and taking meeting minutes, and compiling data and reports.
Reports to: Program Manager
Key Duties & Responsibilities:
Provides administrative support in keeping office records, maintaining participants’ files, and compiling statistics and reports.
Creates and generates content to post on social media platforms (Facebook and Instagram), and manages advertisements’ payments as required.
Compiles risk assessments and helps coordinate with external vendors regarding field trips, volunteer trips, or training.
Performs reception duties, such as responding to inquiries made in person or by phone. Assists in the development of flyers, brochures, and other marketing materials to promote the program and youth program activities.
Compiles project statistics and aggregates data.
Document necessary data and communicate with co-workers about new resources.
Supports PQI peer reviewing regarding co-workers’ paperwork alignment with expected requirements.
Maintains the recordkeeping of both electronic and physical files.
Assists in marketing the program to referring agencies, external community partners, and the general public.
Registers applicants and confirms appointments for information sessions and workshops.
Maintains office inventory, such as program supplies and cleaning supplies.
Provides administrative support to staff and clients.
Handles invoices, prepares purchase orders, and processes payments on for the program.
Assists the Program Manager with reconciling monthly, quarterly, and annual financial statements. Supports program staff with various duties, including booking interviews, gathering evaluation survey feedback, and arranging meetings. Helps Program Manager with onboarding of new staff and supporting staff’s needs. Performs other related tasks as assigned by Program Manager or Program Director.
Represents S.U.C.C.E.S.S. at various networking meetings.
Provides staff training on updated administrative procedures as necessary.
Organizes special events, including venue bookings, creating agendas, confirming attendees, purchasing decorations, and ordering refreshments.
About S.U.C.C.E.S.S.:
S.U.C.C.E.S.S. is a multicultural social services agency and registered charity located on the unceded Coast Salish lands of the xÊ·mÉ??kÊ·É?yÌ?É?m (Musqueam), Sḵwx̱wú7mesh (Squamish), and SÉ?lÌ?ílwÉ?taÊ?/Selilwitulh (Tsleil-Waututh) Nations, S.U.C.C.E.S.S. has been helping Canadians and newcomers to achieve their full potential on their Canadian journey since 1973. We are one of the largest social service agencies in Canada, with offices in BC, Ontario and internationally/abroad. We offer programs and services in the areas of immigration, newcomer settlement, English-language training, employment and entrepreneurship, family, youth and seniors programming, health education, community development, affordable housing and seniors care.
Education, Training and Experience:
Diploma/Certificate in Accounting/Finance, Business or related fields
A combination of relevant education and experience may be considered
Experience in working with immigrants, newcomers, and refugees
Experience with administrative systems development and implementation
Experience in working with underserved youth or vulnerable youth
Experience in program marketing and promotion
Minimum 1 year experience in the non-profit sector
Job, Skills and Abilities:
Excellent verbal and written communication skills
Ability to communicate in multiple language is an asset
Ability to maintain accurate records and prioritize tasks
Ability to take initiative and multi-task
Ability to deal effectively with cultural differences and various barriers experienced by youth
Excellent computer skills in MS suite (i.e. Word, Excel, Access, PowerPoint, Outlook, and Teams), social media, and internet applications
Excellent intercultural skills
Excellent interpersonal skills
Excellent organizational skills
At S.U.C.C.E.S.S., we take care of our communities and our people!
Our staff is the source of our success and we make it a priority to ensure work-life balance for our staff. We offer a range competitive and comprehensive benefit packages to ensure the well-being our staff. Subject to the type of employment, benefit packages may include:
paid time off ‘monthly wellness days’ (up to 12 days per year)
additional agency holidays (2 additional statutory holidays)
3 weeks annual vacation (starting) and up to 6 weeks (maximum)
company-funded pension (GRRSP)
extended health & dental plan
employee & family assistance programs
access to wellness programs (such as subscription to Headspace) , and more
S.U.C.C.ES.S. is an equal opportunity employer. We are dedicated to building an inclusive environment that embraces diversity of thought, backgrounds and experiences. We are committed to the equitable treatment of all individuals and will continue to embed diversity and inclusion principles within our policies, procedures, services, and activities.
Interested candidates please apply by 11:59pm, June 12, 2025
While we appreciate all applications, only those selected for an interview will be contacted.
