Get started on an exciting career at Element! Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team. What We Need We are looking for a Licensing Associate to join Element Fleet Management. As the largest pure-play fleet manager in the world, we provide unmatched products and services and solutions to our clients. At Element, employees play a critical role in delivering value to customers and ensuring an exceptional client experience. We are committed to the success of our clients, employees, and investors by fostering a culture where every employee can make a difference! Are You: A client-centric team player? Confident in fast-paced environments and able to maintain a high level of customer service? As the Licensing Associate, you will be responsible for processing and renewing vehicle registrations as well as responding to incoming inquiries and requests including billing related tasks relevant to the Licensing team. A Day in the Life Process Licensing Renewals Monitoring Ensure deliverables are completed to satisfy the monthly requirements within benchmarks Process billing for all Licensing related tasks Ensure all billing is received and processed prior to billing cutoff for month in question Timely reconciliation of assigned Credit Card account Execute incoming Service Cloud requests, ensuring accurate, detailed, and on time responses Serve as Licensing Subject Matter Expert, assisting FPS and Commercial team as needed Ensure deliverables are completed to satisfy the monthly requirements within benchmarks Assist team to complete daily tasks during seasonal highs and vacation periods Requirements Bachelor’s degree preferred Comprehensive understanding of Canadian Licensing regulations and requirements is an asset Bilingual preferred but not required Fleet industry experience is an asset 2 – 3 years Customer Service experience is preferred Highly customer focused, disciplined, and organized Able to perform work in office at least 3 days per week Must be able to work legally in the country in which the position is posted without support required The hiring base salary range for this position is $51,800 to $71,200 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. What’s in it for You • A culture of innovation, empowerment, decision-making, and accountability • Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles) • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles) Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended. Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, gender identity, age, sex, sexual orientation, disability, national origin, Aboriginal/Native American status, protected veterans’ status or any other legally-protected factors. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to talentacquisition@elementcorp.com or call (800) 665-9744. Element Fleet Management is the global leader in the fleet management industry, providing a full suite of customized services and consulting for our clients with commercial vehicle fleets. We offer our clients everything from streamlined vehicle purchasing and technology solutions to personalized driver safety resources. We simplify fleet management so that our clients are free to achieve their business goals, knowing that their vehicles are in good hands.
