À propos du poste : En tant que Responsable Assurance Qualité Logicielle, vous encadrerez une équipe de professionnels de l'assurance qualité, garantissant la rigueur des tests et la qualité globale de nos logiciels. Ce rôle implique la conception de stratégies de test, la supervision de l'exécution des plans de test et le développement d'une culture qualité au sein du service. Votre contribution sera essentielle pour fournir des logiciels robustes et fiables à nos clients. Responsabilités : • Gérer et diriger une équipe de professionnels de l’assurance qualité. • Élaborer et mettre en œuvre des stratégies de test complètes. • Superviser l’exécution des tests automatisés et manuels. • Assurer l’identification et la résolution rapides des défauts. • Collaborer avec les équipes interfonctionnelles pour améliorer la qualité des produits. • Définir et suivre les indicateurs de qualité et les indicateurs clés de performance. • Réaliser des évaluations de performance et offrir des opportunités d’évolution professionnelle. • Garantir le respect des normes et des meilleures pratiques du secteur. • Piloter les initiatives d’amélioration continue des processus d’assurance qualité. • Préparer et présenter des rapports qualité à la direction. Compétences : • Développement de stratégies de test : Capacité à concevoir et à mettre en œuvre des stratégies de test efficaces. • Leadership d’équipe : Maîtrise de la gestion et de l’animation d’une équipe. • Indicateurs de qualité : Connaissance de la définition et du suivi des indicateurs de qualité. • Cadres d’automatisation : Expérience de la mise en place et de la maintenance de cadres d’automatisation. • Collaboration : Excellentes compétences en collaboration avec des équipes interfonctionnelles. • Gestion de projet : Compétences de base en gestion de projet pour gérer plusieurs projets de test. • Esprit analytique : Capacité à analyser les résultats des tests et à prendre des décisions fondées sur des données. • Connaissances en conformité : Compréhension des normes du secteur et des exigences de conformité. Licence en informatique ou dans un domaine connexe, ou 10 ans d'expérience en assurance qualité/développement requis. EXPÉRIENCE, CONNAISSANCES ET OUTILS Expérience : • Au moins 5 ans d'expérience en tests d'assurance qualité pour applications bureautiques, de préférence. • Au moins 3 ans d'expérience en encadrement de personnel, de préférence. • Au moins 1 an d'expérience en équipe délocalisée, de préférence. Connaissances : • Pratiques de développement agiles, • Tests automatisés, Selenium de préférence. • Bilingue français de préférence. English version Below ============== About the Role: As the Manager, Software Quality Assurance, you will manage a team of QA professionals, ensuring the thorough testing and overall quality of our software products. This role involves designing test strategies, overseeing the execution of test plans, and fostering a culture of quality across the department. Your contributions will play a vital role in delivering robust and reliable software to our customers. Responsibilities: • Manage and lead a team of QA professionals. • Develop and implement comprehensive test strategies. • Oversee the execution of automated and manual testing. • Ensure the timely identification and resolution of defects. • Collaborate with cross-functional teams to improve product quality. • Define and monitor quality metrics and key performance indicators. • Conduct performance reviews and provide career development opportunities. • Ensure compliance with industry standards and best practices. • Drive continuous improvement initiatives in QA processes. • Prepare and present quality reports to senior management. Skills: • Test Strategy Development: Ability to design and implement effective test strategies. • Team Leadership: Proficiency in managing and leading a team. • Quality Metrics: Knowledge of defining and monitoring quality metrics. • Automation Frameworks: Experience with setting up and maintaining automation frameworks. • Collaboration: Strong collaboration skills with cross-functional teams. • Project Management: Basic project management skills for handling multiple testing projects. • Analytical Thinking: Ability to analyze test results and make data-driven decisions. • Compliance Knowledge: Understanding of industry standards and compliance requirements. Education: • Bachelor's Degree in Computer Science, or related field of study, or 10 years of experience in QA/Development required. EXPERIENCE, KNOWLEDGE, and TOOLS Experience: • 5+ years of QA testing for desktop applications, preferred. • 3+ years of leading staff, required. • 1+ years of experience working off-shore teams, preferred. Knowledge: • Agile development practices, • Automation testing with Selenium, preferred •Bilingulal in French preferred If making a difference matters to you, then you matter to us. Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world. You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong. Wolters Kluwer reported 2023 annual revenues of €5.6 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 21,400 people worldwide. Our customers work in industries which impact the lives of millions of people every single day. Our mission is to empower our professional customers with the information, software solutions, and services they need to make critical decisions, achieve successful outcomes, and save time. Our expert solutions combine deep domain knowledge with technology to deliver both content and workflow automation to drive improved outcomes and productivity for our customers. We are committed to helping professionals improve the way they do business and solve complex problems with our range of digital solutions and services, which we continuously evolve to meet their changing needs. Our 188-year legacy and portfolio represent thousands of customers worldwide. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer has a dedicated team of experienced talent acquisition professionals who are ready to hear what makes you tick and share how Wolters Kluwer can help you achieve your goals and ambitions. Here Rasi Fawaz shares some tips on what recruiters are looking for on a resume. As a global organization, we recognize that solving a wide range of complex problems requires diverse perspectives and innovative thinking. We know that bringing our best to our customers, communities, and other key stakeholders requires a highly engaged and talented workforce – one that represents the diversity of those we serve and the communities where we live and work. We aim to provide a welcoming environment and equitable opportunities for all employees regardless of background, nationality, race, ethnicity, gender, gender identity, age, sexual orientation, marital status, disability, or religion. This principle is ingrained in our company values and articulated in our Code of Business Ethics. At Wolters Kluwer, you’ll feel valued for your contributions, and you’ll know that your health, safety, and well-being are important to us. Our well-being benefits provide tools, programs, and resources to help our diverse employees feel healthy, happy, safe, and prosperous. In 2024 we were awarded Ragan’s Top Places to Work for Employee Wellbeing: Large Organization, in recognition of our commitment to maintaining and enhancing the well-being of our colleagues through our ‘Together we thrive’ well-being program. Wolters Kluwer and all its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Careers Privacy and Cookies Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy and Cookies page.
