Product Genius - BMW Markham Markham ON L3R 5M2 If you have the drive to perform, exceed and excel as a Product Specialist… then we want you to come work with us! Get your career in gear today! We are one of over 180 Lithia Motors Dealerships nationwide representing over 30 manufacturers in 18 states! Being one of the largest automotive dealership groups in America, there are many opportunities for you to pursue your short and long-term career goals. Responsibilities: Greet customers in a prompt, friendly and professional manner. Provide professional product presentations to all customers. Offer and accompany customers on vehicle demonstration ride(s). Develop and prospect new business continuously. Gather customer contact and interest information from new or prospective customers and accurately enter in the CRM. Utilize the Salesperson Daily Work Plan to follow-up with prospective customers and maintain relationships with current customers ensuring their needs are met. Schedule customer appointments daily. Assist customer during write up process ensuring it is a non-confrontational experience. Build and maintain knowledge of product information, current sales pricing and manufacturer promotions. Attend and actively participate in daily sales and training meetings Practice skills daily including customer service and interaction, product presentation, product knowledge and phone communication. Maintain appearance and cleanliness of vehicle lot and showroom. Upon sale, present and deliver vehicle to customer following delivery process ensuring a satisfying customer experience. Qualifications: Typing – ability to type efficiently to enter accurate information into tracking system Mathematics – ability to solve basic math calculations. Basic computer skills Acceptable driving record and a valid driver's license in your state of residence Pfaff Automotive Partners is an equal opportunity employer and is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please indicate this in your application. At Pfaff, people are the heart of our organization, and providing a great workplace is an essential part of fueling our success. We have a 60-plus year history in Canada, with a reputation built on a passion for performance, a love of cars and the car business, and exceptional customer care. Now, as part of Lithia & Driveway, the largest publicly traded dealership group in North America, Pfaff is part of a network of over 300 stores in Canada, the U.S., and the United Kingdom. Our network offers high performing individuals nearly unlimited opportunities for advancement. With guidance from our mission, Growth Powered by People, we have created a workplace where employees can learn, grow, and succeed. Our experienced teams and innovative ideas drive our success, and we’re looking for more talent to join us on the open road of achievement.
