Primary Job Posting Location: Winnipeg, Manitoba Canada Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: Job Summary This position works in the package center servicing customers and coordinating the center’s administrative activities. This position may be responsible for the training and development of center administrative employees where such employees are assigned and will direct the work of others. Responsibilities: Delivers outstanding customer service to customers via telephone inquiries Work collaboratively with other support staff as well as unionized employees to service customers accordingly Manages a team of administrative staff – to ensure all admin duties are completed in a safe and timely manner. Training of new administrative/clerical staff Takes ownership of customer's shipping needs and offers viable solutions. Takes action to learn all product and service offerings, alternative solutions, and industry trends. Operates all equipment, software, and devices and trains others. Maintains a clean, organized, and safe working environment. Other duties as assigned. Qualifications: High school diploma , GED, or International equivalent Strong computer skills, including Microsoft Office and Adobe Suites Strong verbal and written communication skills Ability to lift 70+ lbs./32+ kgs. Shift: Monday-Friday, 6am - 11am Hours may vary based on operational requirements UPS is a diverse and equal opportunity employer. Accommodations are available, on request, for candidates with disabilities taking part in the recruitment process. If you are selected to participate in the recruitment process, please advise if you require accommodation for a disability. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.
