Description
Location: 600 Maisonneuve Street West, Montreal, Quebec, H3A 3J2
Status: Permanent full-time, 37.5 hours per week
Schedule: Monday to Friday (8:00AM-4:00PM)
Create exceptional customer experiences.
Join our team
Our team is made up of dynamic professionals, oriented towards efficient service delivery in complete confidentiality and without flaws. Do you know how to navigate in a constantly changing environment? Are you organized, methodical and multitasking is your ally? Read on!
Here's the influence you'll have and what we'll accomplish together
As the incumbent of this position, the nurse is assigned daily to her responsibilities according to operational needs.
Here's how
Take care of patients as soon as they arrive and welcome them in a courteous and professional manner
Perform and explain various medical tests (audiogram, spirometry, vision tests, resting ECG and more)
Take blood samples from our clients as well as any other tests required by the protocols, follow the indications and/or special requests from the doctors
Proceed with the recommendations, update and documentation of the adult vaccination required according to the protocols
Assist the patient with a medication refill request according to the doctor's instructions
Respond to urgent consultation requests by ensuring appropriate triage for each client, providing appropriate advice, referring the patient to the right resources with good symptom management
Document all patient calls and emails
Maintain clean and functional examination rooms at all times
Perform various quality checks for certain devices, as required by the ISO standard
Ensure the follow-up of medical files according to priority and in a rigorous manner
Provide medical follow-up to certain patients as requested by the doctor
Assist in the Occupational Health Clinic and Business Services in performing certain medical tests
All other related tasks
Qualifications
You are the missing piece of the puzzle
Hold a DEC and/or BAC in nursing
Member of the O.I.I.Q
Minimum of 1 year of relevant experience as a nurse
Spoken and written bilingualism essential
Interest and aptitude for executive customer service, excellent communication skills
Ability to work under pressure, good management of priorities and speed of execution
Strong clinical judgment
Attention to detail
Initiative and resourcefulness
Aptitude for teamwork
Diligence, autonomy and punctuality
Basic computer knowledge required (Windows)
By applying to this role, you understand and agree that your information will be shared with the TELUS Group of Companies’ Talent Acquisition team(s) and/or any leader(s) who will be part of the selection process.
Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.
