WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team! As a qualified Service Technician, you are responsible for service and maintenance of laundry and parking equipment within the Ottawa region; successfully sustaining service levels and quality excellence to our customers and clients. Job Description What you will do: Respond to service calls as dispatched Repair equipment to company standard Respond to emergency calls as required Rotate weekend on call and after hour standby coverage Evaluate and advise of any upgrades required in laundry rooms Manage calls in territory to meet customer committed response times Manage and maintain Coinamatic assets and expenses i.e.: vehicle, phone/communication device, fax machine, parts, uniform etc… Develop and maintain a good rapport with Laundry Attendants, Owners, Environmental Managers, and other client personnel. Represent Coinamatic in a positive and professional manner What we are looking for: Some post secondary education with a focus on appliances technician or electrical courses a plus Willing to train Valid Driver’s License and a good driving record Demonstrate technical, electrical, and mechanical aptitude with excellent diagnostic ability Demonstrate trouble shooting skills i.e.: plumbing, ventilation, electrical etc. Solid driving knowledge of the Ottawa region Team player who can work with all levels of the organization i.e. sales, administration Excellent communication skills, verbal and written Able to maintain excellent customer/client experience Requires own basic tools. Guaranteed 40 hours per week with flexibility in hours; overtime available when needed, however not required. The driving force to our success continues to be our customer service. As we build upon our Company’s legacy, growth and innovation are at the forefront of our strategic goals. We value trust, innovation, and integrity and are committed to helping you design your future and build your career. Whether you’re part of Operations, Sales, Marketing, Finance, Customer Service or have other talents to offer, the people you will work with are the best in the industry. Over the past five years we’ve doubled in size, pioneered new advances in laundry room technology, and modernized our systems. In being a people-centered company, we provide professional development, promotional opportunities, and a learning environment to continue to innovate. If our spirit of innovation and customer-focused approach speaks to you, we’d like to meet you! Return Home
