Job Summary Job Description RBC is recruiting for an exciting Research Manager role in which you will have the opportunity to increase shareholder value through increased understanding of the needs of consumers, clients, communities and employees and RBC’s performance. Using cost effective research methodologies you will research studies for RBC enterprise ensuring that the business units are provided with timely, actionable, high quality client insights to support their decision making process. In this role you will Interpret and integrate client and market research findings and proactively share the insights across the enterprise to develop differentiating strategies and solutions that supports revenue growth. What will you do? Be responsible for the day to day management from initiation through executing field work to reporting on client insights throughout the process either via in-house survey tools or working in partnership with 3rd party research vendors Ensure project task activities are completed through personal production, internal support teams and vendors Build strong, effective and professional working relationships with all stakeholders by working towards win/win solutions Proactively anticipate, troubleshoot, overcome, and/or escalate project challenges in a timely manner Leverage knowledge from CXDI and the enterprise to uncover better insights by bringing in multiple information sources Participate in cross-functional teams to signal market trends, identify business opportunities & emerging market segments, and relevant positioning, value proposition and potential product development/ enhancements What do you need to succeed? Must-have Proven 3-5 years of experience in marketing research on the supplier/vendor side Practical Experience with SPSS, Qualtrics and Excel a must have Working knowledge on a wide range of research techniques covering both qualitative and quantitative areas Superior project management skills Demonstrated collaborative skills in a cross-functional and information sharing environment Superior ability to translate complex research data into precise and simple information for business partners Ability to function in a fast pace environment with the ability to quickly pivot Nice-to-have Degree in related field. MBA/Masters in related field preferred. Working French proficiency Job Skills Additional Job Details Address: RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO City: TORONTO Country: Canada Work hours/week: 37.5 Employment Type: Full time Platform: PERSONAL & COMMERCIAL BANKING Job Type: Regular Pay Type: Salaried Posted Date: 2025-06-06 Application Deadline: 2025-07-30 Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Inclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com. Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.? We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-social-impact.
