Location: Markham, Ontario Job Description: The Loss Prevention Analyst will be responsible for supporting the Loss Prevention department with identifying, investigating and mitigating allegations of internal theft and fraud within stores. Additionally, this role will be responsible for leading our annual physical inventory counts in corporate stores. This candidate will leverage existing reporting to identify theft & fraud and continuously work with cross functional business partners to build on improvements in internal reporting and dashboards. This is a full-time hybrid role that requires the ability to work independently and focus efforts on specific tasks with a drive for results. The Loss Prevention Analyst will report to the National Manager, Loss Prevention. The Salary Range is $60,000- $70,000. Essential Duties and Responsibilities Safety – Operate in a way to ensure the safety of our ACEs, DPLs and physical locations. Compassion – Communicate and act from the heart with genuine care and courtesy. Expertise – Provide knowledge in an understanding and informative way. Efficiency – Use time and resources responsibly in the field and in-home office. Oversee the scheduling, planning and execution of annual inventory counts in collaboration with cross functional partners. Analyze transactional data, inventory reports, internal XBR reports to identify discrepancies or patterns indicative of internal theft or fraud. Develop new internal LP XBR reports, dashboards to monitor high-risk stores and activities or behaviours. Work collaboratively with our cross functional partners to create and implement improvement to existing internal XBR reports and dashboards. Conduct detailed internal investigations related to incidents of internal loss, including developing internal loss investigative summaries, CCTV footage review, conducting internal interviews and gathering evidence. Work alongside HR and Store Operations teams to ensure investigations are conducted as per internal process. Document internal investigations thoroughly and prepare reports for executive leadership and Police departments if required. Assists National Manager of Loss Prevention with administrative tasks as needed. Performs other duties as needed. Skills, Experience, Education, Certifications Strong analytical skills with expertise using data analysis tools such as Excel, BI, SQL, Tableau, Snowflake Good understanding of inventory count process utilizing third party vendors Degree in Criminal Justice, Data Analytics or Police Foundations preferred. High School Diploma required. High level of proficiency in MS Office programs including Excel, Word, PowerPoint, Outlook, and Teams. 2+ Years experience conducting loss prevention internal investigations in a corporate setting. Wicklander-Zulawski or Reid interviewing certifications considered an asset. Knowledge of retail operations, inventory management, and shrink reducing strategies. Excellent analytical, organizational and time management skills. Demonstrated ability to work independently. Comfortable working in a fast-paced environment with ability to work weekends when required. Competencies 53) Drive For Results Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results. 39) Organizing Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently arranges information and files in a useful manner. 62) Time Management Uses his/her time effectively and efficiently; values time; concentrates his/her efforts on the more important priorities; gets more done in less time than others; can attend to a broader range of activities. 57) Standing Alone Will stand up and be counted; doesn't shirk personal responsibility; can be counted on when times are tough; willing to be the only champion for an idea or position; is comfortable working alone on a tough assignment. 43) Perseverance Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks. Performs other duties as needed. Skills, Experience, Education, Certifications Strong analytical skills with expertise using data analysis tools such as Excel, BI, SQL, Tableau, Snowflake Degree in Criminal Justice, Data Analytics or Police Foundations preferred. High School Diploma required. High level of proficiency in MS Office programs including Excel, Word, PowerPoint, Outlook, and Teams. 2+ Years experience conducting loss prevention internal investigations in a corporate setting. Wicklander-Zulawski or Reid interviewing certifications considered an asset. Knowledge of retail operations, inventory management, and shrink reducing strategies. Excellent analytical, organizational and time management skills. Demonstrated ability to work independently. Comfortable working in a fast-paced environment with ability to work weekends when required. We believe in investing in the development of our people and have an industry-leading promotion rate. Our mission is to offer the highest quality products at a great value to improve the quality of life for all pets and pet owners. For more jobs within Pet Valu Canada, Inc. please click here.
