Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: Are you passionate about building strong customer relationships and driving business growth? As a Major Product Support Sales Representative (MPSSR), you’ll be working to grow partnerships with some of our biggest customers in the construction industry. In your day-to-day, you’ll collaborate with cross-functional teams across the organization to deliver innovative aftermarket products and services to customers in your territory. Using a consultative selling approach, you’ll help customers enhance fleet performance, boost productivity, and reduce operating costs. If you bring a strong track record of customer relationship building, solid business acumen, and mechanical knowledge of equipment, we’d love to hear from you. This is a fantastic opportunity to make a meaningful impact—apply today and help shape the future of some of our biggest customer accounts! Job Description: Evaluate customer needs, promote and sell products and services to meet those needs, and provide quality solutions. Partner with our customers to drive profitable parts and service revenue in line with corporate and territory targets. Develop and maintain client information and data using Finning’s CRM software to enable accurate market intelligence, pricing, estimates, and customer satisfaction. Prepare accurate and timely forecasts, pricing, estimates, and market intelligence for parts and service revenue targets for the assigned customer base to ensure customer satisfaction. Develop and maintain strategic account plans for your key customers to ensure alignment with their evolving needs and business objectives Ensure all sales documents and customer agreements are completed consistently, accurately, and in a timely manner. Qualifications: History of sales experience, with a solid understanding of basic selling principles such as prospecting, call planning, qualifying, handling objections, follow-ups, and closing the sale Experience working with customers on maintenance strategies and equipment is an asset Mechanical knowledge, training or education is considered an asset Business knowledge, training or education is also considered an asset Previous experience in product sales and service is highly beneficial Excellent organizational, communication, and interpersonal skills Ability to communicate effectively across all levels of an organization, from fleet supervisors to C-suite executives Proficient in MS Office suite At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter. About Us Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. OUR DIVISIONS Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.
