Accountabilities
Deliver solutions quickly and effectively.
Document the company’s existing systems design and technology portfolio; make recommendations for improvements and/or alternatives.
Confer with end-users, clients, or senior management to define business requirements for complex systems and infrastructure development.
Integrate networks, including WAN, LAN & Security technologies and their associated software into enterprise systems.
Ensure system connectivity and availability of all network components.
Monitor and test system performance; prepare and deliver system performance statistics and reports.
Provide orientation and training to end users for all modified and new systems.
Provide technical assistance with projects during all project phases of the standard Project Management methodology
Formal Education & Certification
College diploma or university degree in the field of IT or equivalent work experience
Certifications in Cisco, Fortinet or similar technologies an asset
Knowledge & Experience
5+ years' work experience, manufacturing industry an asset.
Hands-on experience with business requirements gathering/analysis.
Solid grounding in core enterprise network technologies, including Cisco, Fortinet, SD-Wan.
Working technical knowledge of current systems software, protocols, and standards, including Routing/switching, security, packet captures, firewalls, and more
Good knowledge of applicable data privacy practices and laws.
Personal Attributes
Exceptional analytical, conceptual, and problem-solving abilities.
Ability to work with integrity, and courage to challenge the status quo.
Superior written and oral communication skills.
Excellent technical support documentation skills.
Strong interpersonal and consultative skills.
Able to prioritize and execute tasks in a high-pressure environment.
Experience working in a team-oriented, collaborative environment.
Work Conditions
On-call availability
International travel to various locations as required.
SAMACO
LI-RP1
