Senior Business Development Analyst
Banff Centre for Arts and Creativity aims to inspire everyone who attends our campus – artists, leaders, and thinkers – to unleash their creative potential.
We acknowledge, with deep respect and gratitude, our home on the side of Sacred Buffalo Guardian Mountain. In the spirit of respect and truth, we honour and acknowledge the Banff area, known as “Minhrpa” (translated in Stoney Nakoda as “the waterfalls”) and the Treaty 7 territory and oral practices of the Îyârhe Nakoda (Stoney Nakoda) – comprised of the Bearspaw, Chiniki, and Goodstoney Nations – as well as the Tsuut’ina First Nation and the Blackfoot Confederacy comprised of the Siksika, Piikani, Kainai. We acknowledge that this territory is home to the Shuswap Nations, Ktunaxa Nations, and Metis Nation of Alberta, Rockyview District 4. We acknowledge all Nations who live, work, and play, help us steward this land, and honour and celebrate this place.
The Opportunity
The Senior Business Development Analyst drives strategic growth by identifying and advancing high-impact opportunities across hospitality, facilities, and IT. This role blends market insight, financial analysis, and business strategy to support smart investment decisions, service innovation, and cross-functional planning—bridging day-to-day operations with long-term modernization.
Roles and Responsibilities
Reporting to the VP of Conferences, Hospitality and Physical Facilities, this position also works closely with the CFO as it relates to financial analysis and project research initiatives. Key accountabilities include:
Business Development and Strategy
Identify and develop opportunities for service expansion, revenue growth, and process innovation across hospitality, facilities, and IT services.
Lead feasibility studies, market scans, and stakeholder engagement to inform business planning.
Develop and present strategic business cases, proposals, and investment recommendations to senior leadership.
Operational and Financial Analysis
Conduct in-depth cost-benefit, risk, and ROI analyses for projects, space utilization initiatives, and enhanced hospitality offerings.
Analyze service delivery models, performance metrics, and operational trends to support decision-making and continuous improvement.
Prepare forecasting models, financial reports, and progress dashboards to monitor outcomes of strategic initiatives.
Project and Initiative Support
Collaborate with internal teams (IT, Facilities, Hospitality, Finance) to support the design, implementation, and evaluation of key operational projects.
Provide analytics and business insight during the planning and post-implementation phases of projects including IT system rollouts, facility upgrades, and service enhancements.
Assist in vendor assessments, RFP development, and contract negotiations by contributing financial and strategic evaluation criteria.
Regularly report on key deliverable and promptly escalate issues that may affect project scope, schedule, or budget.
Identify risks and assist with the development of contingency plans when needed.
Planning, coordinating, and execution of work assignments ensuring alignment with organizational goals, budgets and timelines.
Identify process gaps and inefficiencies and collaborate with project teams to design and implement improvements that maximize the value of new systems, tools, and features.
Stakeholder Engagement and Support
Prepare and deliver high-impact presentations and reports for internal and external stakeholders.
Maintain collaborative relationships to ensure alignment between strategic goals and operational execution.
Lead cross-functional workshops or consultations to explore needs, gather feedback, and define success metrics.
Serve as the primary liaison between stakeholders, ensuring transparent communication and consistent alignment of expectations.
Facilitate meetings, and presentations with senior leaders, end users, and technical teams.
Support change management and training efforts to ensure successful adoption of new tools and processes.
Qualifications and Educational Requirements
A university degree in business administration, Hospitality Management, Facilities Management, Information Systems or a related field. An MBA or relevant graduate degree is preferred.
10 years of progressive experience in business development, strategic analysis, or operations planning.
Experience at the director level supporting initiatives in hospitality, facilities, or project environments.
Proven ability to develop and implement strategies that enhance service delivery and operational efficiency.
Advanced financial modeling and data analysis skills.
Proficiency in Excel and project management software (e.g. Smartsheet.)
Strong understanding of hospitality standards, facilities operations, and digital transformation trends.
Exceptional communication, presentation, and stakeholder engagement skills.
Strong organizational and project management abilities, with the capability to lead initiatives independently.
Ability to work collaboratively and effectively in a team environment with technical and functional team members as well as all levels of end users.
Excellent written and verbal communication skills.
Training in Lean or other process improvement techniques would be an asset.
Experience with risk management would be an asset.
Employment Terms and Benefits
In accordance with the terms of employment governing Management/PSP employees, this is a salaried, full-time position, subject to a 6-month probationary period.
The annual salary range for this position is $82,455 - $122,451 based on experience.
The successful candidate will enjoy twenty paid vacation days and four personal days annually, extended medical and dental benefits, and participation in an employer-matched pension plan.
Benefits of working at Banff Centre are:
Transitional staff housing options (based on availability)
Hybrid work environment (3 days in the office, 2 days remote)
Professional development
Employee Assistance Program
Health care spending account
Staff cafeteria and restaurant discounts
Onsite fitness facility at a discounted rate – first month free for new staff!
Application Process
We are accepting applications for the Senior Business Development Analyst position until a suitable candidate is found.
Candidates offered a position with Banff Centre, in this capacity, will be required to obtain a criminal record check verifying a clear record before a final job offer can be finalized.
Visa Requirements: Candidates must be legally eligible to work in Canada. Banff Centre is unable to assist candidates in obtaining Canadian work authorization.
